Manager, Account

Job Overview
Business Segment: Personal & Private Banking
Location: ZA, Western Cape, Cape Town, Claremont
Job Type: Full-time
Job Ref ID: 80351194A-0003
Date Posted: 11/12/2024

Job Description
To fulfill and execute client demand for an assigned portfolio of core high net worth accounts providing optimal service and support, while coordinating all Standard Bank products, services and resources, thereby enabling the achievement of defined revenue targets and client satisfaction, within applicable risk and governance parameters.

Qualifications

1. Business Commerce degree
2. RE1/RE5 certificate

Experience Required
3-4 years experience in a client facing environment fulfilling client demand (credit/banking/operations), with a focus on maintaining high standards of service and problem resolution and an understanding of products and services available to clients. The role requires banking experience in a Wealth Management business and a good understanding of operational and administrative processes as well as risk and compliance standards. Experience of working in a similar mid-office environment or operations would be preferred.

Technical Competencies:

1. Client Knowledge
2. Client Servicing
3. Customer Reception and Channeling
4. Customer Understanding
5. Product Knowledge

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za