Maintenance Technician

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Purpose

Responsible for the installation, maintenance, and repair of electronic equipment and systems at the mine site, this role demands a strong technical background, exceptional problem-solving skills, and the ability to work independently in a challenging environment.

Education, Experience, And Competencies

1. Grade 12 and Qualified Artisan (Red Seal) Electrician or Automotive Electrician
2. 3-5 years of experience in electronic installations
3. Strong knowledge of electronic systems, including installation, maintenance, and repair.
4. Own Transport and valid driver's license (willing to travel and work overtime)
5. Medically fit to work on a mine (Underground and surface)

Responsibilities

1. Installation and Maintenance: Install systems accurately to meet standards and deadlines. Conduct site and system surveys before installation and quoting. Effectively repair and upgrade existing systems on-site. Ensure all wiring and installations comply with the mine's electrical and mechanical requirements. Test products, providing education to customers on proper use. Perform routine maintenance and inspections to ensure optimal equipment performance. Diagnose and repair faults in electronic systems and equipment.
2. Technical Support: Provide on-site and remote technical support to clients and end-users. Promptly troubleshoot and resolve issues with electronic systems. Assist with field and lab testing for new and existing electronic systems.
3. System Optimization: Monitor electronic system performance and suggest improvements for efficiency and reliability. Collaborate with engineering teams to identify and implement system upgrades and enhancements.
4. Customer Service: Ensure high levels of customer satisfaction through excellent service delivery.
5. Documentation and Reporting: Create and maintain detailed documentation of installations, maintenance, and repairs. Generate reports on system performance, issues, and resolutions. Compile reports for audits upon request by the mines. Maintain accurate records of service activities and client interactions.
6. Compliance and Safety: Adhere to all safety protocols and regulations while working on-site. Ensure work areas are organized, clean, and compliant with Occupational Health and Safety standards. Report any safety incidents or hazards to the Manager immediately.
7. Additional Duties: Ensure the customer is satisfied with the system's functionality. Conduct site visits to assess and promptly address problems. Respond quickly to reported failures and ensure timely repairs. Thoroughly test equipment to analyze faults and ensure compliance with installation manual specifications. Order necessary repairs and parts promptly to fix faults. Complete required administration tasks, including service reports, timesheets, and Certificates of Compliance (COCs).

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Appliances, Electrical, and Electronics Manufacturing