Logistics administrator

We are a logistics firm based in Harlow and we are looking for an Administrative Assistant to support the ongoing growth of the businesses.

This is a great opportunity for you to grow and develop alongside the business and to be recognised and rewarded for your performance. As a group, we pride ourselves on our results-driven, high integrity competent culture. As a team, we expect the best from each other and give the best to our clients.

Your main responsibilities include but are not limited to:

Administration and Office Support:

• Planning and coordinating administrative procedures and systems
• Devising ways to streamline and improve processes
• Creating and planning delivery routes
• Coordinating with drivers and customers to ensure smooth delivery operations

Customer Service:

• Screening telephone calls and directing them to the right person
• Providing end-to-end customer service from client onboarding to ongoing support

Team Support:

• Providing team support, including liaising between the warehouse staff and office staff to ensure the smooth streamlining of jobs
• Assisting the finance team with various tasks, including invoicing, debtor follow-ups, and payments
• Assisting the sales team in phone/email follow-ups

To succeed in this role, you will have:

• Excellent written and spoken communication skills, including phone manners
• Ability to maintain a high attention to detail while working in a high-pressure, growth-focused environment
• Excellent MS Office knowledge, familiarity with IT and good numeracy skills
• Willingness to work hard, aptitude to learn, tenacity, and a growth mindset
• You must be able to work on the UK clock
• Knowledge and experience with customs clearance is a bonus

We would prefer someone who has experience in the logistics industry.

Additional pay:

• Performance bonus
• Yearly bonus

Schedule:

• 8am-5pm UK time

Experience:

• Administrative: 4 years (required)

Language:

• English (required)

Job Types: Freelancer, Full-time

Pay: R12000.00 - R15000.00 per month

Application Question:

• Do you have any experience in the customs clearance industry?

Education:

• Certificate (Preferred)