Lodge Manager

Private Conservancy in the Waterberg area is looking for a mature LODGE MANAGER

POSITION INFO :

Candidate requirements :

• Minimum 3 years’ experience in a 5-star luxury lodge environment
• Appropriate qualifications to support the experience
• Excellent interpersonal skills required for interacting with both staff and guests
• Administrative and budgeting skills with computer literacy in Microsoft Office and PanStrat
• Strong leadership and mentoring skills
• An ability to be both flexible and adaptable given the nature of the industry – good time management skills.
• A leaning to social upliftment initiatives
• A passion for gardening

Responsibilities :

• Responsible for the overall management and smooth and efficient operation of the Lodge;
• Liaising with guests regarding their planned trips, dietary requirements and wish lists.
• Managing the catering for guests. This includes working with the chefs and supervisors in menu planning, dietary requirements, ordering provisions and hosting.
• Hosting of guests.
• A commitment to upskilling staff to run the lodge with minimal management intervention.
• Managing and recording all stock relevant to the lodge including, amongst others,cleaning materials, beverage and food stocks.
• Manage all staff related matters, including their working hours, time off, performance evaluations, annual leave, training and duties.
• Managing the curio shop, spa and spa therapist attached to the lodge. Liaising with guests regarding bookings for the spa.