Locomotive Service Site Manager ER 1

Location: Johannesburg, MP, ZA

Company: Alstom

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions.

JOB TITLE: LOCOMOTIVE SERVICE SITE MANAGER - ERMELO

At Alstom Rolling Stock South Africa (Pty) Ltd, we strive to deliver best in class locomotives to our customer for use of freight transportation on the railway corridors of South Africa. Alstom Rolling Stock South Africa (Pty) Ltd is looking for a Service Site Manager for our Traxx Africa project based in Ermelo.

THE PURPOSE OF THE SERVICE SITE MANAGER ROLE IS TO:
Manage Customer Site and oversee teams performing Product introduction, Warranty and TSSSA activities (troubleshooting, failure diagnosis, fleet check, field modification, warehousing, indirect material management, etc.). It will also ensure application of EHS rules on customer site for activities under Alstom's responsibility and manage Commissioning execution.

THE MAIN RESPONSIBILITY WILL BE:

1. Deploy, manage and enforce the application of Alstom & customer EHS + security rules and relevant processes on customer site.
2. Manage Customer Site team and activities execution, ensure availability of necessary/qualified competencies within the team, planning/coordinating/being technical and administrative support for the employees.
3. Ensure contribution to Reliability Growth and Return of Experience through proper input of Defect/Failure management system, coordinating and collaborating with relevant interface teams, regular reporting.
4. Ensure fleet availability according to contractual commitments.
5. Manage and develop execution of contract, including PI Warranty and TSSSA obligations.
6. Have daily, weekly and monthly reviews on activity and workload in place.
7. Ensure execution of PI scope of activities at customer site including Commissioning and Validation support (if required).
8. Ensure update of maintained configuration of product in the field on GSI and SES (SAP).
9. Supervise and manage material availability on site in conjunction with supply chain.
10. Manage action plans to ensure agreed objectives are met including cost of non-quality.
11. Provide REX to the organization through relevant department.
12. Manage the relationship with the customer at site level including the maintainer (Transnet Engineering).
13. Manage Modification implementation and quality.
14. Identify/Support Project management & Services for Upsell opportunities versus customer needs.
15. Manage suitability of tools at the field sites.
16. Manage team, material availability, technical expertise and management of quality control of maintainer.
17. Ensure people management in line with all Alstom People processes and maintain and improve employee engagement and relationships.
18. Manage labour relationship in the event of union involvement on site.
19. Uphold ethics and compliance.

THE PREFERRED CANDIDATE WILL MEET THE FOLLOWING REQUIREMENTS:

1. Minimum of a BEng, or BSC or B-Tech in Mechanical / Industrial / Electrical Engineering or equivalent.
2. Minimum 8 years of technical experience, mechanical or electrical/electronics, Troubleshooting.
3. Minimum of 5 years experience in similar environment with at least 2 years’ experience managing people.
4. Traxx 23E Experience will be highly advantageous.
5. Good knowledge of implementing and managing Quality, Safety and Environmental systems.
6. Field Experience in railway and locomotive environment.
7. Project Execution (technical/industrial).
8. Installation, Test & Commissioning team experience.
9. Hands-on fault finding and repair experience.
10. Team management.
11. General Railway and safety knowledge.
12. Ability to travel nationally.

THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING COMPETENCIES:

1. Agile mindset.
2. Inclusive mindset.
3. Responsible mindset.
4. Fluent in English (Verbal and written).
5. Problem Solving skills.
6. Data analytics (Defect Management system).
7. Product Knowledge.
8. Operational effectiveness: understands business goals and objectives and implements an operational plan to deliver results.
9. Ability to make decisions: sense of urgency sets priorities and reacts immediately when confronted with a problem.
10. Resilience: continues to encourage team during times of high pressure or stress, presents a positive attitude and keeps focus on objectives.
11. Risk management: calculates and communicates risks, integrates data.
12. Continuously managing and developing people: Identify and promote the right people in his/her team to the right place, anticipate future skills and experience requirements and develop/hire people to fill these needs.
13. Teamwork & Accountability: Delegates, provides encouragement and support to people in accepting responsibility with accountability.
14. Communicating with transparency delivers clear messages, listens to others, ensures the right approach depending on the different stakeholders such as customers, team members, colleagues, superiors and suppliers.
15. Shaping & Driving change: empowers individuals, values individuals, open discussions effectively, inspires effort.
16. Planning and Organisation skills and develops organisational plans.
17. Motivating & Inspiring: Empowers individuals, values individuals, open discussions effectively, inspires effort.

We thank all applicants for their interest; however, only those under consideration will be contacted.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable.

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.