Legal administrator

ParcelHero is the UK's fastest-growing parcel delivery price comparison site, offering our 5 million consumers and micro-SME visitors a year savings of up to 60% on the biggest couriers.

Next year, we're entering the B2B market with a new SaaS product powered by disruptive technology. With ambitious goals to expand our portfolio of products and services, alongside our global expansion plans set for 2025, we are on an exciting journey to scale up and deliver on our mission to make shipping simple.

Job Description

You will be responsible for fact-checking all legal claims and preparing court papers when we need to take a debtor to court. You will assist credit controllers in compiling handover files and ensure information is accurate and relevant.

You will have a keen eye for detail and accuracy, and have experience working between teams to investigate and fact-check information.

This is an exciting and challenging position; the successful candidate will relish the large amount of responsibility placed with them. The successful candidate will enjoy the challenge of working to deadlines in a sometimes demanding environment that forces you to multi-task.

Duties

1. Manage legal/handed over accounts.
2. Liaise with the legal team regarding legal customer queries.
3. Assist credit controllers in compiling handover files.
4. Ensure information is accurate and all relevant/required information is included in handover files.
5. Track and monitor payments made to RSAWEB as well as legal companies by handed over customers.
6. Perform reconciliations when necessary.
7. Liaise with debt collection agencies including handover and progress.
8. Manage the pre-legal and legal processes for collections.
9. Update status and tracking reports.
10. Record and monitor deadlines.

Salary

Hours

9:00 am – 5:30 pm Mon – Fri

Holidays

15 days’ holiday per year

Applicant Criteria

1. At least 2 years’ experience working as an administrator, with at least 1 year as a legal administrator.
2. Proficient in office programs with a good typing speed (min. 50 wpm).
3. Excellent telephone manner and communication skills.
4. Must be organized and able to work off own initiative.
5. Advanced knowledge of MS Excel.