Lease Management & Collections Specialist

Exclusively Remote
Cape Town
Remote
ZAR 200 000 - 300 000
Job description

Remote Collections & Lease Management Specialist

Position: Remote Collections & Lease Management Specialist
Hours: Full-time, 40 hours per week, US business hours (4 PM 12 AM South Africa time)
Location: Work from home

Key Responsibilities:

  • Collections:
    • Manage tenant accounts to ensure timely rent payments.
    • Handle collections for overdue accounts and follow up on outstanding balances.
    • Communicate effectively with tenants regarding payment arrangements, disputes, and resolutions.
    • Prepare and send collection notices as required.
  • Lease Management:
    • Oversee lease renewals, ensuring timely execution of lease agreements.
    • Manage Section 8 and other housing program documentation.
    • Ensure all lease documents are updated, accurate, and compliant with regulations.
    • Track and manage lease expirations and initiate renewal processes.

Requirements:

  • Education: Must have a high school senior certificate or degree.
  • Experience: Minimum of 4 years of experience in collections and lease management.
  • Technical: Must have your own laptop with reliable performance.
  • Internet: Stable Wi-Fi connection to support remote work.
  • Availability: Able to work during US business hours (4 PM 12 AM SA time).
  • Skills:
    • Strong knowledge of lease agreements, renewals, and Section 8 requirements.
    • Proficiency in managing collections and maintaining accurate records.
    • Excellent organizational skills to ensure lease documentation is always current and accessible.
    • Familiarity with property management software (preferred but not required).
  • Soft Skills: Exceptional communication skills, attention to detail, and the ability to handle sensitive tenant interactions with professionalism.

Benefits:

  • Fully remote position.
  • Opportunity to work in a dynamic and fast-paced environment supporting US property management operations.

If you meet the qualifications and are skilled in collections and lease management, we encourage you to apply!

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