Learning and Development Specialist

Senior Learning and Development Specialist

Join to apply for the Senior Learning and Development Specialist role at TFG (The Foschini Group)

Job Description

The Learning & Development (L&D) Specialist collaborates within the organization to design and implement comprehensive learning and development strategies. This role requires working closely with senior leadership and executives to align the development of the organization's talent with business needs and identified skills gaps. The candidate should have a thorough understanding of adult learning principles & methodologies, emerging skills, and innovation in the L&D landscape. The L&D specialist needs to be an advocate for life-long learning and plays a critical role in embedding a learning culture within the organization.

Key Responsibilities

Strategic Planning and Collaboration:

• Collaborate with senior leadership and executives to identify key organizational learning & development needs and skills gaps.
• Collaborate with Head of Learning to develop and implement strategic L&D plans that align with the organization's long-term goals and objectives.
• Conduct needs assessments and gap analyses to determine learning priorities and opportunities for improvement.
• Serve as a strategic advisor, providing insights and recommendations on L&D best practices.
• Ensure development and management of business-critical skills, leadership capabilities and strategic programmes aligned to TFG’s objectives.
• Collaborate closely with the Learning Business Partner (LBP) team to ensure respective business strategies are considered and aligned to Group L&D strategy.
• Collaborate closely with the internal L&D team to ensure alignment.

Program Design And Implementation

• Lead the conceptualisation and development of high impact learning programs, encompassing leadership development, technical skills training, and enhancement of power skills.
• Utilise various instructional design methodologies to create engaging and effective learning experiences.
• Oversee the implementation and delivery of learning programs, ensuring scalability and accessibility for all employees.
• Integrate innovative learning technologies and platforms, including AI technologies, to enhance the effectiveness of learning initiatives.
• Ensure that learning initiatives are aligned with TFG’s Talent Management framework.

Stakeholder Engagement

• Build and maintain strong relationships with key stakeholders across the organization to understand their L&D needs.
• Partner with business to tailor learning programs to specific functional and departmental requirements.
• Facilitate interactive workshops and coaching across leadership levels when required.
• Collaborate with the L&D and Skills teams to maximize funding opportunities and achieve BBBEE scorecard targets.
• Act as a liaison between the L&D team and other departments, ensuring alignment and collaboration on learning initiatives, governance and standards.

Performance Metrics And Evaluation

• Develop and implement metrics to measure the effectiveness and impact of learning programs on employee performance, employee sentiment (VOE) and organizational success.
• Collect and analyse data on learning outcomes, participant feedback, and performance improvements to assess the ROLI (Return on Learning Investment).
• Continuously refine and enhance learning programs based on data-driven insights and feedback from participants and stakeholders.
• Prepare and present detailed reports on the performance and impact of L&D initiatives to senior leadership.

Qualifications And Experience

• Must have 10-12 years of relevant L&D experience.
• Proven experience in a similar role within L&D or Talent management.
• Strong knowledge of current industry trends and developments.
• Excellent strategic planning and implementation skills.
• Ability to collaborate effectively with a variety of stakeholders.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to manage budgets and vendor relationship.
• Experience with Learner Management Systems (LMS) and similar technologies.

Skills

• Excellent communication skills
• Stakeholder engagement
• Review and Reporting
• Managing Change
• Business Case Contribution
• Business Process Modelling (BPM)
• Enterprise Readiness Assessment
• Perform Gap Analysis
• Human resources systems and tools
• Presentation Creation
• Excel Proficiency
• Employee Relations

Behaviours

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Builds Networks - establishes and nurtures internal and external relationships to create robust, and mutually beneficial, partnerships.
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success.
• Decision Quality - consistently makes timely, well-rounded and informed decisions.
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems.
• Organisational Savvy - understands and navigates dynamics created by processes, systems, and people.
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation.
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation.

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

About Us

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.

We’re the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

About The Team

The human resources team strive to create the best experience for all employees throughout the organisation, focusing on people and culture. This team is responsible for talent acquisition, on-boarding, performance management, development, career progression, employee relations and remuneration.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources
• Industries: Retail