Learner Support Agent Supervisor

Position: Learner Support Agent Supervisor

Duration: Immediate until 30th of November 2024

Reporting to: In-School Manager

Organisational Background

Centre for Community Impact (CCI) is a non-profit South African organisation based in Pretoria. We aim to be a centre of excellence in strategic health and development communication programs that are centred around meaningful Community Engagement.

Position Summary

Render Professional and Effective guidance to support schools to render care, support and protection to vulnerable learners in line with the implementation of HIV/AIDS life skills education programme and Care and Support for teaching and learning (CSTL). Provide Learner Support Agents monitoring and support services at both secondary Schools and their feeder primary Schools for consistent learner development throughout grades progression. Coordination of In-School activities. Monitor LSAs; offer Core package and Psychosocial support, refer and report Human Rights Violations (HRV).

Primary Responsibilities

• Support In-School Coordinator in coordinating school activities.
• Offer Core and report Human Rights Violations (HRV).
• Coordinate referrals and linkages and follow-ups to biomedical and structural services.
• Support LSAs in cascading Peer education, support and mentor LSAs and supervise their work.
• Facilitate team meetings to plan weekly and monthly roosters at schools and Safe Spaces and managing the rooster, tracking changes and communicating with the different staff members.
• Support In and out of School Social Workers in assessing the needs of clients and assists in implementing effective support strategies and support the Social Workers with the Home Visits if it is a complex referral.
• Deal with individual psychosocial support and complex referrals to layers and linkages.
• Conduct Risk screening sessions and develop a service plan for beneficiaries.
• Supervise and facilitate structured Programmes and facilitate structured groups, supported by the social worker.
• Record and maintain accurate and detailed client information and interventions and keep statistics in order to submit as required.
• Implement an effective referral system to ensure effective service delivery and ensuring referrals and linkages are successful.
• Provide quality checks for implementation of the AYP programme in the selected schools.
• Support the data validation by working with M&E Officer and Data Capturers.
• Support the verification and quality checks of all data submitted and consolidation of daily, weekly, and monthly data reports from schools and submit them to the In-school Coordinator for review and submission.
• Attend all relevant stakeholder and other meetings.
• Support PGT Mobilisation and programme awareness.
• Ensure operational, day-to-day smooth running of all AYP programme services across allocated schools (as per Cluster) in the sub-district.
• Support In-School Coordinator to accelerate implementation and mitigate risks of the AYP where required.
• Do daily, weekly, monthly, quarterly, and yearly plans.
• Write comprehensive Monthly and Quarterly In-School reports and Safe spaces reports.
• Perform any other duties as assigned by the In-school Manager or any other Manager.

Minimum Requirements

• An appropriate 4-year bachelor’s degree in Social Work or equivalent qualification as recognized by SAQA.
• Current registration with the South African Council for Social Service Professions (SACSSP).
• At least 2 years’ experience working with Schools to provide counselling and support learners in their education.
• Must have case management experience.
• Good writing skills that will enable the incumbent to compile reports.
• Good communication, listening and problem-solving skills.
• Computer literate in MS Word, Excel, PowerPoint and Outlook.
• Ability to work individually and as a team.
• Knowledge and understanding of human behaviour, social systems and skills to intervene at a point where people interact with their environment in order to promote their well-being.
• People Management and empowerment skills.
• Information and knowledge management skills.
• Knowledge of programme and project management skills.

Application Process

• Interested candidates should submit an updated CV to CCI Human Resources at jobs@ccisa.org.za.
• Please use the job title “Learner Support Agent Supervisor – Bojanala” as the subject line for your application.
• Only email submissions will be accepted or considered.
• The closing date for applications is the 10th of August 2024.
• Late applications will NOT be accepted or considered.