Key Accounts Manager: Gauteng and Surrounding Areas

Job Description

LiquidCapital Division is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LC Division aims to creatively solve problems and add value to people by ensuring Mobility for Good.

We form part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

LiquidCapital Division is seeking to employ a qualified and experienced Key Accounts Manager. The successful candidate will join a dynamic and highly skilled Network Sales Team.

If you are seeking an exciting and rewarding opportunity, then this is the career journey you’ve been waiting for.

The successful candidate will report directly to the GM: Network Sales.

Position Overview

To manage the Key Accounts process that improve, grow, and retain clients within various dealer channels across Motus Corporation in respect of the sale, and after sales of LiquidCapital’s core products: Service Plans, Maintenance Plans, Extended Warranties and Renewtech.

Specific Role Responsibilities

• Drive and deliver sales targets
• Adhere to standard operating procedures within the area of accountability
• Build and maintain stakeholder relationships for the purpose of advancing Liquid Capitals market share within each channel in area of operation
• Conduct ongoing market and competitor research to develop initiatives in line with trends
• Training and development of staff at dealership level – Product Knowledge, Selling Skills
• After sale dealer support in respect of policy administration
• Efficiently and effectively maintain SLA’s for each aspect of the policy life cycle to the dealer network, and the end customer creating a culture that meets and exceeds expectations
• Maintain a superior, and professional level of customer service
• Fulfil various administrative duties in preparation for monthly delivery, and presentation of sales targets
• Travel

Qualifications and Experience

• Grade 12 / Matric
• MS Office / Excel
• 3-year Degree or Diploma in Sales and Marketing or
• 3-year Degree in Business Administration
• RE Qualification
• FAIS Accreditation
• Minimum of 3 to 5 years’ sales (KAM) experience
• Motor industry experience at dealer level essential with an understanding into dealer operations

Skills and Personal Attributes

• Fully bilingual in English and ideally Afrikaans
• Intermediate level MS Office
• Firm understanding of the regulatory environment: FAIS, CPA, POPIA
• High levels of performance achievement and a natural drive for results
• Effective negotiation & communication skills
• Sound analytical & decision making skills
• Multi-tasking ability
• Intercultural adaptability and sensibility (cultural sensitivity)
• Coaching skills, and strong presentation skills
• Proactive approach to problem solving and high levels of initiative
• Good management and time management skills (planning & organizing)
• Adaptability to change and complex situations
• Dealing with high levels of pressure
• Emotional intelligence
• Must be deadline driven
• Energetic
• Ability to work under pressure
• Accuracy / attention to detail
• Honesty, reliability & integrity
• Confident
• Good communication skills at all levels within the organisation
• Ability to effectively handle challenging situations
• Self-starter / self-motivated
• Business initiative
• Problem solver
• Ability to lead and not follow
• Resilient
• Clear credit and criminal record
• Valid driver’s license