Key Account Manager- Western Cape

Job Description

The Key Accounts Manager is responsible for promoting learning solutions within schools, TVET, and other relevant consumer markets in the Western Cape region. The role is focused on executing the Sales Strategy to drive growth and performance in the designated territory. The successful candidate will work to deliver profitable growth, increase market share, and establish Maskew Miller Learning as a leader in educational products and solutions.

Key Duties and Responsibilities

Deliver Strong Financial Performance:

• Drive profitable growth and increase market share in the Western Cape region.
• Identify key accounts and develop tailored sales plans and targets with the support of the Provincial Manager.
• Execute the Provincial Sales Strategy, ensuring customer satisfaction and long-term profitability.
• Promote Maskew Miller Learning as a market leader in educational products and solutions.
• Identify and explore new markets and disruptions in the private and public sectors to ensure sustainable growth aligned with revenue targets.
• Proactively detect and create revenue-generating opportunities.

Stakeholder Management:

• Engage and collaborate with key colleagues to ensure the Provincial strategy is aligned and understood.
• Build strong partnerships with stakeholders such as agencies, Provincial officials, and corporates to position Maskew Miller Learning as a trusted education partner.
• Enhance Maskew Miller Learning’s brand through regular interactions with stakeholders, offering educational solutions that exceed expectations.
• Position Maskew Miller Learning as a thought leader in education and influence key institutions to adopt Maskew Miller Learning products.

Market Intelligence & New Opportunities:

• Use market insights to position Maskew Miller Learning as a leader in education.
• Present and implement new business projects across the territory, ensuring continuous monitoring of risks and progress.
• Represent Maskew Miller Learning at key provincial and national trade shows.

Customer Centricity:

• Deliver an exceptional customer experience by placing customers at the centre of decisions and activities.

Educational Requirements

• Relevant 3-year degree (essential).

Experience Requirements

• Minimum of 5 years working experience in the South African Education sector.
• Project management experience is essential.
• Proven capability to understand and meet customer needs.
• Strong influencing and networking abilities.
• Ability to work collaboratively in a matrix environment.
• Extensive travel is required within the Western Cape.
• Valid Drivers license.

Skills and Competencies

Functional:

• Results-Oriented: Ability to deliver tangible results and meet targets.
• Completer: Proven ability to drive projects from initiation to completion and close deals successfully.
• Strong Commercial Acumen: Skilled in financial analysis and business strategy.
• Communication: Excellent oral, written, and presentation skills.
• Technology Proficiency: Proficient in MS Office packages and ability to quickly learn new technologies.

Leadership:

• Leading Self:
  • Always Learning: Embraces industry trends and encourages feedback for continuous improvement.
  • Courageous: Assertive and confident in decision-making, even under challenging conditions.
  • Ethical: Acts with integrity and fairness, advocating for ethical practices.
  • Determined: Self-motivated, resilient, and focused on high performance.
• Leading the Business:
  • Customer-Focused: Ensures outstanding service, anticipating market and customer needs.
  • Transformational: Drives strategic initiatives while maintaining operational effectiveness.
  • Strategic & Visionary: Aligns the business with broader strategic goals and growth initiatives.
  • Innovative: Champions new ideas and incorporates innovation into processes.

Leading Others:

• Develop: Coaches and empowers others to grow and holds them accountable for performance.
• Inspirational: Motivates and engages teams with passion and enthusiasm.
• Relationship Builder: Encourages collaboration and open communication across the business.
• Makes It Happen: Takes accountability for execution and achieving business objectives.