Key Account Administrator (Furniture Division)

The Key Account Administrator primarily assists their delegated Key Accounts Manager and Key Accounts Executive with daily, weekly, and monthly administrative tasks. We are looking for a driven individual who has the potential to grow within our company.

Requirements

Key competencies:
• Strong interpersonal skills
• The ability to manage multiple tasks at once
• Wide breadth of experience managing clerical responsibilities
• Excellent professional business communications and etiquette

Job Duties and Responsibilities:

1. Accurate data capture and analysis
2. Accurate creation and timely completion of reports
3. Client relations and liaison
4. Order capturing and processing; from receipt to delivery
5. Following up on orders and client requirements
6. Providing feedback internally and externally
7. Keeping accurate and up-to-date filing systems
8. Evaluation of clientele needs
9. Visiting stores monthly to submit up-to-date reports
10. Acting as professional PA to assigned Manager / Executive
11. Updating client listings
12. Assist in preparation of presentation materials
13. Assisting in the preparation for meetings with clients
14. Keeping a designated section of the show room clean and updated
15. Capturing and submission of minutes from meetings
16. Plan and schedule meetings, presentations, and other office-related events
17. Sending reminders regarding upcoming appointments
18. Suggest changes to office task workflow to improve efficiency
19. Answer phones in a professional manner and direct calls to appropriate persons or take detailed messages
20. Manage communication of information in and out of the office; including but not limited to letters, emails, memos, etc.; and prepare outgoing mail and packages for executives
21. Monitor and maintain office equipment; both allocated and shared
22. Ensure office is kept clean and organized at all times
23. Respond to and observe direct instructions as they are received
24. Adhere to and meet deadlines that are communicated
25. Maintain positive and professional staff and client relationships
26. Support office staff and executives with general operational tasks
27. Adhering to and meeting all objectives as specified via monthly KPI appraisals

Requirements and Qualifications:

1. Professional administrative experience
2. Valid SA driver’s license and own functional car
3. Strong matric and/or tertiary study results (relevant NQF8 or Bachelor’s Degree preferred)
4. Excellent English communication skills; spoken, written and comprehension
5. Fast, proficient, and accurate typist and/or data capture
6. Extensive knowledge of Microsoft Suite and other administrative programs
7. Intermediate to advanced MS Excel proficiency
8. Excellent customer service skills
9. Self-starter who works well independently
10. Ability to prioritize given tasks and work efficiently towards completing them
11. Familiar with common office equipment (printers, copier, fax, etc.)
12. Detail-oriented and exceptional organizational skills
13. Experience with complex file management
14. Strong problem solver and analytical thinker
15. Professional demeanour

If at any point you have not heard back from us within 3 weeks, please consider your application to be unsuccessful.