Junior Stock Controller

Job Functions:

Researching and exploring various options and avenues to expand and maximize ROI through professional and ethical business dealings.

Job Responsibilities:

1. Contribute to the achievement of branch profit and ROI
   • Minimize Theft – ensure that correct processes are implemented and adhered to with regards to checking in of vehicles and releasing of vehicles;
   • Report any deviations and suspicious activities to manager immediately.
2. Establish internal controls to deliver efficient processes and systems
   • Implement and provide input on current processes and systems.
   • Ensure correct and timely preparation for vehicles to be loaded on time for online auction, including keys availability, starting of vehicles, and loading of 360 pics.
3. Dashboard Maintenance:
   • Check received on-site vehicles to ensure all vehicles received are stocked in.
   • Ensure a turnaround time of 24 hours for vehicles “Received on Site” to “Stocked In” status.
   • Ensure that all vehicles received and stocked in via the phone app are successfully uploaded.
   • Monitor all on-site queries and ensure correct statuses are applied to vehicles received and released.
   • Escalate any discrepancies/problems to management immediately.
   • Stand in for Stock Controller duties in the absence of the Stock Controller.
4. Achieve a consistent high quality of work across all areas at all times.
   • Assist Stock Controller with Stock Take lists of vehicles on hand timeously and on assigned dates by management.
   • Theft incident reports to be provided to management immediately.
5. Ensure world-class customer service at all customer interfaces.
   • Supplier and customer queries to be actioned immediately to ensure that turnaround time is adhered to.
   • Ensure that calls and emails are answered immediately.
6. Management and development of Human Resources.
   • Motivate team/workforce.
   • Ensure necessary training towards new processes and systems.
   • Leave forms/time sheets of team to be correct and sent to management timeously.

Job Requirements:

• Knowledge of eNatis system
• Clearance Process
• Matric
• 2 years’ experience in Customer Service
• Proficiency in Microsoft Office Suite