Junior Operational Support - Midrand

Dis-Chem Pharmacies has an opportunity available for Junior Operational Support at our Head Office in Midrand. To provide day to day operational support assistance by ensuring effective use of the EWM system by stakeholders.

Minimum Requirements:

Essential:

1. Grade 12 / Matric
2. Diploma or Degree in Supply Chain, Project Management, Transportation, Logistics, Retail
3. 1 – 2 years’ experience in Supply Chain Environment

Advantage:

1. SAP Certification
2. EWM Systems experience.

Job Specification

1. Perform and document detailed testing of all improvements, enhancements, and reports.
2. Maintain, change, and support all relevant master data that drives all relevant supply chain systems.
3. Monitor and ensure smooth integration between all relevant supply chain systems.
4. Give regular feedback to the Senior Operational Support team.
5. Establish and maintain a sound relationship with all Operational Resources and Stakeholders.
6. Act as a first point of contact for all operational queries, escalate any unresolved queries to relevant personnel.
7. Provide a friendly and efficient knowledgeable service to all operations resources and stakeholders.
8. Ensure that all requests and analysis are identified and verified as correct by Supply Chain Core Solutions management.
9. Inform Management of any discrepancies and unresolved matters.
10. Identify, define, and investigate root causes of issues raised by operational resources or customers.
11. Perform daily health check of the system.
12. Manage HEAT calls according to Standard Operation Procedure.
13. Compile reports when required.

Competencies

Essential:

1. Knowledge of Supply Chain and Warehouse processes
2. Develop methods and procedures to manage data and info and share these with others.
3. Constructive relationship building
4. Good Communication
5. Deadline and Task driven
6. Understanding problems and solving – problem-solving, patient and working under pressure
7. Honest and Trustworthy
8. Take accountability

Special conditions of employment:

1. South African Citizen
2. MIE, clear criminal and credit
3. May be required to work outside of business hours
4. Driver’s licence and own reliable transport

Remuneration and benefits:

1. Market-related salary
2. Medical aid
3. Provident fund
4. Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN'T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.