Junior IT Technician

We are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization. You will work closely with the IT team to ensure that all systems are running smoothly and efficiently.

Key IT Responsibilities:

• Provide technical support for computer systems, hardware, and software
• Troubleshoot and resolve hardware and software issues
• Install and configure new hardware and software
• Monitor system performance and ensure optimal functionality
• Maintain system security and integrity
• Assist with network administration tasks
• Document and track technical issues and resolutions
• Provide training and support to end-users on technical issues
• Stay current on industry trends and advancements in technology

Requirements:

• Relevant Certificate / Diploma or Bachelor's degree in IT, or related field.
• 1+ years of relevant experience in IT support or a similar role.
• Excellent organizational and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Certifications such as CompTIA A+ or Network+ are a plus.

If you are a proactive and dynamic individual looking to kickstart your career in IT within the BPO industry, we would love to hear from you. Join our team and help us provide top-notch technical support to our clients.