Junior Index Research Analyst

Do you want to make a difference in the world and contribute to a sustainable future?

We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and technology needed for a better future.

Come see the FLSmidth difference.

Department

You will be part of the EMEA Region, who is dedicated to selling and supporting the Site and Service Sales within the SSA geographical area. By joining this team, you will have the opportunity to work in a multinational, multicultural and diverse organization.

Purpose of the Role

Being part of the EMEA regional management team, your duties will include the strategic management of the SSA regional. This will include activities that provide sales and service leadership to staff in the area, technical knowledge, and support of process, mechanical, operational, maintenance perspective. The focus is to increase market share by pursuing new market opportunities and promote the retention of aftermarket business within the region.

Your Responsibilities

Responsibilities and duties include, but are not limited to:

1. Participate in the strategic management business in region of EMEA region, monthly management reporting etc.
2. Develop, train, and lead the site sales support personnel.
3. Business analysis to establish white spots and potential business development.
4. Promote products/services in the region to all customers.
5. Drive site support teams to defend existing installation base and site sales to conversions.
6. Support inventory management to ensure competitive lead times on aftermarket parts and conversion opportunities.
7. Collaborate with global product line managers (GPLM), global service line managers (GSLM), product sales, service sales and internal sales support to develop winning proposals.
8. Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization.
9. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.
10. Develop and implement a relationship management plan for strategic, complex potential accounts to build key relationships at local and global.
11. Travel to customer sites and engineering firms to troubleshoot, consult on system design, support start-ups as necessary, and ensure proper aftermarket support is in place, including warranty/quality issue resolution.

What You Bring

• NHD, BSC or B-Eng in Engineering
• At least 12 years’ experience within the mining & mineral processing industry.
• At least 8 years’ experience in the sales product line.
• At least 5 years’ experience in a business development role.
• At least 5 years’ as a departmental leader.
• Ability to communicate effectively with audiences that include but are not limited to management, co-workers, clients, vendors, contractors, and other stakeholders.
• Proven negotiation and influencing skills – both external and internal.
• Team player, able to balance multiple team memberships.
• Good organization, multitasking and time management skills.
• Customer relationship management system experience.
• Previous P&L management experience will be advantageous.
• Experience as a technology supplier to the mining and mineral processing industry is essential.