Junior Accountant - Bryanston

Job Title : Business Management Moderator

Department : Learning and Development

Location : Johannesburg

Reports to : Training and Development Manager

Job Overview : The Business Management Moderator at SayPro (Southern Africa Youth Project) is responsible for ensuring the quality and consistency of business management assessments across programs. This role involves moderating assessments conducted by assessors, verifying their alignment with standards, and ensuring fair and reliable evaluation of learner performance. The Business Management Moderator plays a critical role in maintaining SayPro's high educational standards by reviewing and improving the assessment process.

Key Responsibilities :

1. SayPro Assessment Moderation : Review and verify assessments submitted by Business Management Assessors to ensure they meet SayPro's quality standards and accreditation requirements. Ensure consistency and fairness in grading across different assessors and assessments. Check that the assessment tools and methods are suitable for evaluating learners' business management knowledge and skills.
2. SayPro Quality Assurance : Ensure all assessments are conducted in accordance with industry standards, educational frameworks, and regulatory requirements. Review learners' assessment results to verify that the outcomes reflect the learners' abilities and meet program objectives. Provide recommendations for improving assessment tools and methods to enhance the quality of learner evaluations.
3. SayPro Feedback and Reporting : Provide detailed feedback to Business Management Assessors on their assessment practices, offering guidance on improvements where necessary. Prepare moderation reports for each assessment period, outlining the findings, inconsistencies, and recommendations for improvement. Communicate moderation results and insights to the Learning and Development Manager and relevant stakeholders.
4. SayPro Collaboration with Assessors : Work closely with Business Management Assessors to standardize assessment practices, ensuring fairness and reliability across the board. Lead moderation meetings to discuss assessment issues, review learner performance trends, and address any concerns raised by assessors or learners. Provide support and mentorship to assessors to ensure they are using best practices in assessment.
5. SayPro Curriculum Alignment : Ensure that assessment tools and methods align with SayPro's business management curriculum and learning outcomes. Recommend updates or changes to the curriculum based on moderation findings to ensure continuous improvement in the learning and assessment process. Collaborate with curriculum developers and trainers to ensure assessments accurately reflect real-world business scenarios.
6. SayPro Compliance and Accreditation : Ensure all assessments meet the requirements of accreditation bodies and regulatory frameworks. Participate in external moderation and audit processes as required, ensuring SayPro's compliance with industry standards. Ensure all learner records and assessments are properly documented and stored in accordance with SayPro's data protection policies.
7. SayPro Training and Development : Assist in the development and delivery of training sessions for assessors, helping them to improve their assessment techniques. Stay updated on the latest trends in business management education and assessment to ensure SayPro remains at the forefront of educational practices. Attend professional development workshops and seminars related to moderation and educational quality assurance.
8. SayPro Learner Support : Address any learner appeals or complaints related to assessments, ensuring that all concerns are handled fairly and in accordance with SayPro policies. Provide support to learners who require clarification on their assessments and ensure their concerns are addressed transparently.

Key Competencies :

1. Attention to Detail : Ability to identify inconsistencies or errors in assessments and ensure fairness in learner evaluations.
2. Communication : Strong written and verbal communication skills for providing feedback to assessors and reporting moderation findings.
3. Problem-Solving : Ability to analyze assessment issues and recommend practical solutions to maintain high-quality standards.
4. Organizational Skills : Capacity to manage multiple moderation tasks, meetings, and reports while adhering to deadlines.
5. Business Knowledge : Strong understanding of core business management disciplines, including finance, marketing, operations, leadership, and strategy.
6. Ethics and Integrity : Commitment to fairness, transparency, and maintaining the integrity of the assessment process.

Qualifications and Experience :

1. Education : Bachelor's degree in Business Management, Education, or a related field. A formal moderation qualification or training is highly desirable.
2. Experience : At least 3 years of experience in business management education, with experience in assessment moderation preferred.
3. Certifications : An assessor or moderator qualification (e.g., ETDP or equivalent) is highly advantageous.
4. Technology Proficiency : Familiarity with learning management systems (LMS), online assessment tools, and digital moderation platforms.

Performance Indicators :

1. Consistency and fairness in assessment moderation.
2. Timeliness and accuracy of moderation reports.
3. Improvement in the quality of assessments based on feedback provided to assessors.
4. Compliance with accreditation and regulatory standards.