Italian Customer Service Specialist

Italian Customer Service Specialist
Cape Town, South Africa

Salary: R25,000 – R30,000 CTC Per Month

About the Role: We are seeking a fluent Italian speaker (B1 level or higher) to join a team as a Customer Service Specialist. In this role, you’ll assist customers and ensure their queries are resolved efficiently in a dynamic 24-hour environment.

Requirements:

1. Fluent in Italian (B1 level or higher).
2. Located in or willing to relocate to Cape Town.
3. Excellent communication skills.
4. Hardworking and adaptable to a 24-hour work environment.

Responsibilities:

1. Handle customer queries and complaints.
2. Provide accurate information and solutions promptly.
3. Maintain detailed records of customer interactions and outcomes.
4. Collaborate with team members to resolve complex issues.
5. Adapt to shifts in a 24-hour work environment.