IT Warehouse Supervisor

The purpose of the IT Warehouse Supervisor role is to supervise the logistical operations within the main Shoprite IT warehouse, including assuming end-to-end oversight for the receiving bay as well as managing a team of warehouse coordinators to ensure that IT equipment is stored and dispatched in an accurate, efficient, and timely manner. The role requires someone who is organized, detail orientated and results driven to ensure the seamless execution of warehouse processes while maximizing warehouse productivity. Day-to-day responsibilities include supervising the team, coordinating logistical processes, ensuring the quality of equipment, and executing administrative functions.

Role Description

Logistics

• Plan, organize and supervise the execution of daily warehouse operations including controlling the receiving, movement, and distribution of IT equipment into and out of the warehouse
• Supervise the allocation and dispatching of orders, ensuring timely stock shipment to correct destinations for new store openings, projects, ad-hoc requests, and support users. Prioritize dispatch of orders according to business urgency / needs (e.g., pop up stores, store openings, emergency orders).
• Receive equipment and schedule the issuing of new stock, ensuring stock is issued according to availability, shipment expectations and project scheduling.
• Schedule and execute supplier deliveries.
• Execute warehouse resource management processes and space allocations for incoming shipments.
• Execute receiving procedure and stock flow through to staging, workshop, warehouse, or end user.
• Ensure stock rotation on stock issued.
• Execute maintenance on stock handling equipment, shelves, and personal protection equipment.
• Build integrity maintenance including security systems and access control and oversee housekeeping.

Capturing and System Administration

• Oversee the consistent application of the IT warehouse system regarding receipt and issuing stock. This includes ensuring receiving stock is captured accurately, that incoming orders are tracked and GRV capturing is executed in the dispatch bay.
• Liaise with international trade department on international shipments for invoices and clearance documentation.
• Monitor, track local shipping, and courier services, ensuring accurate and timely delivery.
• Update various project stock sheets with stock quantities, SOH (Stock on Hand), stock issued, stock received.

Reporting

• Update the IT SAP account with regards to consumable items.
• Execute reporting requirements including bulk order usage and stock allocation reports, supplier back- order reports, stock ledger updates, missed shipments and courier waybill tracking, stock to be staged and in staging and any other special reports that may be required.
• Update new store listings and report on any outstanding orders to line and relevant field manager.
• Support the audit department with all requirements for monthly financial stock takes.

Team and Client Relationships

• Motivate, direct, and oversee the performance and delivery of the team, ensuring it can deliver on their performance objectives (incl. performance appraisals, disciplinaries, leave, training).
• Maintain stock supplier relationships.
• Provide client services regarding feedback on stock arrival queries, escalations, and general email correspondence.

Qualifications and experience

• Grade 12 certificate
• +5 years' experience in a warehouse supervisory or similar role with good knowledge and experience overseeing a receiving and dispatch operation
• Knowledge of warehouse operations and processes and inventory management
• Proficiency in MS office 365 with an Intermediate knowledge of Excel
• Experience working with data entry software (e.g., SAP)
• Experience in supply chain logistical field

Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

We are committed to Employment Equity when recruiting internally and externally.

Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.

Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.