IT Technician (Richards Bay)

• 2 - 4 years experience in an IT technician / Administrator role
• Install and Maintain Networks
• Previous experience in the retail / FMCG industries (adv)
• Strong Admin background
• Exceptional problem-solving skills
• Thorough, precise and accurate
• Must be able to work under pressure
• Proficient in systems, especially in Excel / Sheets
• Excellent communication and negotiation skills
• Must have a driver's license and own vehicle
• Willing to work after hours and weekends

Job Responsibilities:

• Onsite and remote end-user support for all desktop devices for the staff
• Ability to be a primary resource for IT projects at the site
• Be required to travel to remote sites to support users or complete projects
• First line support for telephony services and smartphones
• Preparation and installation of end-user devices such as desktops, notebooks, and headsets
• Logging of all incidents and requests on behalf of staff and management
• A single point of contact for the staff for any IT-related issues, escalations, or consulting
• Skilled in understanding applications within the environment, networking infrastructure management, server management (MS Server 2016 / SQL Server), domain management (DC and G Suite), and firewall administration