IT Technician – JSITT

My client seeks to employ an IT Technician for onsite and remote support for multiple sites. Candidates with previous experience in FMCG/Retail will be given preference. Must have own vehicle with a valid driver’s license.

Main job functions

1. Onsite and Remote end user support for all desktop devices for the staff situated at remote sites.
2. Ability to be a primary resource for IT projects at the site.
3. Be required to travel to remote sites to support users or complete projects.
4. Provide first-level support for desktop hardware and software issues, including troubleshooting, repair, and maintenance.
5. Preparation and installation of end user devices such as desktops, notebooks and headsets.
6. Establish and implement a ticketing system.
7. Logging of all incidents and requests on behalf of staff and management.
8. Be a single point of contact for the staff for any IT related issues, escalations or IT related consulting.
9. Skilled in the understanding of applications within the environment, Networking Infrastructure management, Server management (MS Server 2016/SQL Server), Domain Management (DC and G Suite), Firewall Administration and IT Procurement, Multi-Level backups.

Qualifications

1. Minimum qualification: Matric.
2. N+ / A+ / MCSE Advantageous.
3. 2 – 4 years’ experience as an IT Technician.
4. Install and Maintain Networks.
5. Previous experience in the retail / FMCG industries (advantageous).
6. Proficient in systems, especially in Excel / Sheets.

Criteria

1. Excellent communication and negotiation skills.
2. Good customer service skills.
3. Must have driver’s license and own vehicle.
4. Willing to work after hours and weekends.
5. Strong Admin background.
6. Exceptional problem-solving skills.
7. Thorough, precise, and accurate.
8. Must be able to work under pressure.

R20 000

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.