It Technical Manager

Requirements:

1. A Degree or Diploma in Computer Science, Information Technology, or related field
2. A relevant certificate in Microsoft cloud services is highly desirable
3. A minimum of 10 years of experience in IT administration, with a focus on cloud services
4. In-depth knowledge of Microsoft cloud services, including M, Exchange Online, SharePoint Online, and Azure
5. Experience in managing IT teams and projects
6. Strong understanding of IT infrastructure, networking, and security principles
7. Proficiency in IT service management and project management tools

Responsibilities:

1. Lead and mentor the IT administrative team to manage and optimize Microsoft cloud services, including M, Exchange Online, SharePoint Online, and Azure
2. Foster a collaborative environment that encourages innovation and continuous improvement in team performance
3. Ensure the security, availability, and reliability of cloud services and infrastructure
4. Provide technical guidance and support to the IT team and other departments
5. Monitor technology trends and make recommendations for upgrades and improvements
6. Drive the delivery of high-quality IT support services, ensuring user satisfaction and service excellence