IT Support Engineer

Job details

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Job type

Full-time

Location

Full job description

An Information Technology Support Engineer provides technical assistance and troubleshooting for IT systems and infrastructure. They resolve hardware, software, and network issues, ensuring systems run smoothly and efficiently. This role involves maintaining and supporting internal systems, assisting users with technical problems, and ensuring timely resolution of IT-related challenges.

Purpose of the Job

To provide the Daly Group with 2nd Level Desktop, Network, and Server Support services.

Minimum Qualifications and Experience

• Matric
• Relevant Industry certification (Microsoft, Cisco, Fortinet, Aruba)
• 5 years’ experience in a Mid to senior-level IT Support Role

Job Responsibilities

• Network, Firewall Configuration, and Support
• Microsoft Azure Administration
• SharePoint Online Administration
• Strong Windows and Server Administration
• Experience in Aruba Switch and Router Administration
• Experience in network and endpoint security technology

Additional Competency

• Testing
• Reliable
• Goal oriented
• Time Management
• Own reliable transport

Salary; Incentives & Commissions

• Negotiable based on Experience

Working Hours

• Mon-Friday 7:00AM - 4:00PM
• Required to work rotational Saturday shifts, standby, and overtime.