IT & Business Efficiency Manager - (Africa based)

This role can be based anywhere in Africa, with a strong preference for one of our current countries of operation.

Are you ready to take on a leadership role where your IT expertise will directly shape the future of education in Africa? Do you thrive on solving challenges, driving change, and delivering innovative solutions?

We are looking for a dynamic IT & Business Efficiency Manager to spearhead IT integration projects, enhance operational excellence, and support our schools and central teams with cutting-edge IT solutions. If you are a hands-on, strategic thinker with a passion for empowering teams and optimizing processes, this is your opportunity to make a difference in a fast-growing, pan-African organization.

As IT & Business Efficiency Manager, you will report to the Head of Business Efficiency and work closely with our 3-person team:

• Head of Business Efficiency: Strategic lead for roadmaps, budgets, and data automation.
• Business Operations Specialist: Enhancing departmental operations (Finance, Admissions), reporting, and data integrity.
• IT Support Specialist: Level 1 & 2 technical support and process automation.

Your responsibilities will include:

1. Driving IT integration for new schools

• Collaborate with cross-functional teams (Finance, HR, Marketing) to onboard new schools into Enko’s IT ecosystem.
• Lead technical and functional implementation, including migrating email systems and configuring ERP/CRM tools (Eduka, Pipedrive).
• Develop IT best practices tailored to a decentralized, multi-site environment.

2. Designing and optimizing shared IT services

• Build and refine IT processes for maximum efficiency (ex: onboarding/offboarding workflows).
• Ensure each school receives high-quality, cost-effective IT support.

3. Managing technical projects and system integrations

• Oversee IT projects from needs assessment to post-deployment follow-up.
• Implement integrations and automation across platforms (Google Workspace, Slack, Eduka, Pipedrive, etc.).
• Bonus: Experience with scripting (e.g., Google Apps Script) is highly valued.

4. Supporting and mentoring local IT teams

• Partner with IT leads across schools to guide solution selection and ensure cost control.
• Set and enforce IT standards across the organization.

5. Optimizing IT tools and infrastructure

• Evaluate and enhance current tools and systems to ensure peak performance.
• Contribute to network security and infrastructure improvements.

6. Developing a data warehouse and integration pipelines

• Improve data centralization, structuring, and visualization to support operational decision-making.

Your Profile

We are looking for someone who thrives in dynamic environments and brings both technical expertise and a strategic mindset. Here’s what we’re looking for:

• Experienced leader: You have 8+ years in IT, ideally as an IT Manager or similar, with a proven track record in multi-site environments.
• Integration expert: You have led IT integration projects from start to finish, including working with APIs and SMTP systems.
• Hands-on problem solver: You are skilled in scripting, process automation, and tool integration—and you are not afraid to roll up your sleeves when needed.
• Project management pro: You can manage multiple, complex projects and align them with organizational goals.
• Bilingual communicator: You are fluent in both French and English and know how to engage stakeholders effectively.

Bonus Points if you have:

• Experience with IT system mergers or consolidations.
• Knowledge of data analytics, data warehousing, or pipeline development.

If you’re a proactive, creative thinker with a knack for driving change and delivering results, we would love to hear from you.

Why Join Enko Education?

• Impact: Help shape the future of education across Africa.
• Growth: Be part of a fast-growing organization with endless opportunities for innovation.
• Diversity: Work in a multicultural environment across 13 African countries.
• Flexibility: The role is location-flexible within our countries of operation.

Ready to make a difference? Apply now and be part of Enko’s transformative journey!

About Enko Education

Enko Education is a fast-growing network of African international schools, increasing access to the world’s best universities for learners across Africa.

Enko Education has developed an innovative model. Our programmes lead to globally recognized and sought after qualifications. We are able to offer those at a fraction of the cost charged by other international schools in Africa. Furthermore, Enko learners are supported in their higher education applications through our university guidance programme. It supports them in selecting the right universities and then securing both admission and financing for their studies. We offer an outstanding learning experience striving to educate our learners with Africa at heart and the world in mind.

Enko Education’s model is showing impressive results with learners joining top universities like Yale University (USA), Sciences Po (Fr), the University of Toronto (Canada), African Leadership University (Rwanda) and many more.

Enko Education schools are committed to child safeguarding and promoting the welfare of students and young people, and expect all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment checks will be undertaken.

For a fuller picture, please visit us at www.enkoeducation.com