Identifying sales opportunities: Using industry directories, mailing lists, and other methods to find new customers
Researching potential customers: Gathering information on a customer's business needs, annual revenue, and current suppliers to create a personalized pitch
Building relationships with customers: Answering customer questions, resolving concerns, and making follow-up calls
Negotiating sales terms: Working with customers to create a customized sales package that includes discounts and after-sale services
Collaborating with the sales team: Working with sales executives on complex sales contracts and directing online leads to them
Maintaining inventory records: Keeping track of inventory
Upselling products and services: Offering additional services to customers and upselling products
Keeping up with product and service information: Staying current with product and service information and competitor offers
Cold Calling: Engaging potential customers through phone outreach
Experience Requirements: Must have call center experience and be able to work flexible hours
Customer Interaction: Work face to face with customers