Internal Communications Specialist: Culture & Engagement

Job Profile Summary:

The Internal Communication Specialist will operate within the Branding and Communication Team in Durban, primarily focusing on activating the Company Transformation communication across all Derivco offices globally. The role involves connecting our organisation, leadership, and employees, ensuring equitable communication across our 14 global offices with a total audience of 2000 employees.

You will be tasked with developing and implementing internal communication strategies that are engaging, creative, innovative, and successful based on measured outcomes. These strategies should drive business results and foster a positive work culture across all global offices.

Job Description:

Key Responsibilities:

• Take communication briefs and requirements from key stakeholders to develop and roll out communication strategies and plans globally or via targeted communications.
• Develop and maintain a comprehensive internal communication plan.
• Invest time in understanding the problem statement, business history, and people before execution.
• Conduct research, analyze metrics, network, and gather survey feedback to understand the business problem statement and incorporate findings into communication strategies.
• Write effective communication materials.
• Collaborate with all stakeholders to ensure the strategy and plan are comprehensive and craft key messages to communicate business goals.
• Align all Service Teams on initiatives to ensure the activation process and elements are covered.
• Brief the Creative Team on all requirements based on the communication plan and understand creative execution timelines.
• Make decisions on project priorities, manage stakeholders' expectations, and push back when necessary to ensure adequate time, effort, and quality are invested in deliverables.
• Create, coordinate, and disseminate internal communication materials effectively.
• Understand the people, culture, languages, and skills in all our 14 global locations to communicate inclusively.
• Manage communication on all platforms.
• Conduct internal communication metrics and analytics.
• Operate with a future-thinking mindset by identifying potential issues affecting our culture and addressing them proactively.
• Work independently to understand and solve problems, ask questions, research, and network with relevant people to form a brief.

What You Will Need:

• Proven experience in internal communications.
• Strong writing and editing skills.
• Excellent interpersonal and communication skills.
• Ability to work collaboratively with multiple stakeholders.
• Experience in developing and implementing communication strategies.
• Strong project management skills.
• Ability to work under pressure and meet deadlines.
• Understanding of diverse cultures and global communication practices.
• Experience working closely with creative teams.

A portfolio is required to be submitted for your application to be considered for this role.

Who we are:

Derivco is a global tech company, providing premium software and management platforms, with deep roots in the iGaming sector.

Founded over 28 years ago, Derivco has over 2000 global experts based across Australia, Europe, Southern Africa, and North America. Derivco’s teams around the world have been the early pioneers behind leading technology infrastructure, payment processing, and management platforms for some of the world’s biggest iGaming brands.

We are an inclusive company full of rock climbers, surfers, gamers, artists, runners, and everyone in between. Culture is key, so frequent socials and competitive company benefits is how we keep our promise to you. We get it; work-life balance is important.

Benefits:

• Hybrid working model.
• Innovative and dynamic work environment.
• Opportunities for personal and professional growth.
• Make a real impact on our company and clients.
• Competitive salary package and benefits.
• A discretionary bonus (subject to company and individual performance). This is bi-annually and is up to a maximum of 70% of your monthly salary.
• A lunch allowance.
• On-site car parking.
• Employee Assistance Programme.
• School subsidies – Creche: we will give you R800 per month to help you cover the cost of your little ones (up to two kids, up to the age of three). Pre School: we will contribute R400 per month towards their school fees every month (up to two kids, up to the age of six). High School: depending on your years of service, we will subsidise high school fees, as such: 5 years – R55,000 / 10 years – R80,000 / 15 years – R110,000.
• Leave Days – starting at 20 days (plus all public holidays) and continues to increase by length of service.
• Plus many onsite perks including Cake Fridays, 3 O' Clock Fridays, socials, events, and training and development!