Intermediate UI/UX Designer

We Want You:

Design with impact. BET Software is looking for an Intermediate UI/UX Designer to bring creativity and innovation to our Marketing Team in Durban. In this role, you’ll craft seamless digital experiences, ensuring every interaction is intuitive, engaging, and user-friendly. Collaborating with product owners, developers, and marketers, you’ll shape the look, feel, and functionality of our digital platforms using UI/UX best practices. If you have an eye for design and a passion for enhancing user experiences, we want to hear from you.

You Bring:

• 2-4 years of experience in UI/UX Design.
• BSC Degree in Computer Science / Web Design Certificate.
• Completed SASS Course on Udemy (Preferred)
• Knowledge in the Adobe Suite.
• Proficient in cross browser development.
• Experience in Bootstrap 3 + 4 (advantageous).
• Experience in Javascript (advantageous).
• Graphic Design and Wireframing Tools (Figma, Sketch, Adobe XD - proficiency in one or more).
• User research and testing tools - experience in conducting and analysing user research.
• Strong attention to detail.
• Basic familiarity with usability testing tools and user surveys.
• Basic understanding of HTML/CSS for collaboration with developers.

What You’ll Do:

Research

• Conduct in-depth user research, including user interviews, surveys, and competitive analysis.
• Identify potential users of the system in terms of geographic location, financial standing, culture, language, and other factors.
• Analyse user feedback to reveal their goals.
• Analyse qualitative data and provide recommendations.
• Present data in ways that drive design: a) personas, b) user stories, c) user journey maps.
• Critically evaluate previous user research and conduct your own research where appropriate.
• Perform synthesis and ideation.
• Identify objectives and criteria for decision making.
• Hold focused idea generation sessions with appropriate time limits.
• Set expectations and direct discussions.
• Be open to ideas that challenge existing views.
• Avoid groupthink and other biases.

Information Architecture/Design

• Develop and refine information architecture, conducting user flow analysis and information hierarchy.
• Define metadata to assist with better design decisions.
• Establish flow between user and solution for efficient task completion.
• Describe users’ patterns of usage and behaviour.
• Organise, structure, and label content in a logical manner.
• Make recommendations for organising content.
• Develop a controlled vocabulary for development and users.
• Analyse data for outliers and take appropriate action.
• Run online and offline ticket/card sorting sessions for prioritising improvements.
• Ensure design is useful and meets user goals.
• Use principles of visual design to declutter user interfaces.
• Ensure users can effectively achieve their objectives.
• Ensure user experience is credible with feedback and messaging.
• Ensure design is accessible to users with varying abilities.
• Plan and schedule user experience development with project managers.
• Critique team members’ work constructively.
• Explain and advocate for user experience activities.
• Lead the multidisciplinary team in user experience and design.
• Promote ongoing professional development in UI/UX.
• Complete prototyping and translate ideas into interactions.
• Use fast iteration models for rapid turnarounds.
• Create interactive electronic prototypes where possible.
• Perform usability evaluation and choose appropriate methods.
• Log and analyse data from usability evaluations.
• Create high-fidelity interactive prototypes for testing and review.
• Design interactive elements for engaging user experiences.
• Collaborate closely with developers for successful design implementation.
• Champion a user-centered design approach.
• Contribute to responsive and adaptive interface designs.
• Mentor junior designers and assist in their development.
• Manage multiple design projects and coordinate with teams.
• Stay current with industry best practices and trends.
• Collaborate with stakeholders to align design strategies with business objectives.

Perform Technical Writing

• Keep the user of the documentation in mind for ease of comprehension.
• Plan purpose and scope before writing.
• Set goals and timelines and communicate them.
• Follow established templates and styles.
• Draft a high-level outline and fill in specific content.
• Review drafts for accuracy and conciseness.
• Publish documents on time.
• Define UI/UX requirements for the development team.
• Test audience understanding and refactor as needed.
• Choose the right document type for the situation.
• Write in a tone that matches the organisation's brand.

Review and Refine the UI/UX Experience

• Liaise with stakeholders and manage expectations.
• Ensure product is competitive and relevant.
• Measure and monitor the effect of UX on success.
• Refactor designs as required.

Perform Testing

• Test for inconsistencies between expectations and delivery.
• Provide appropriate feedback to development.
• Ensure changes are implemented before “go-live”.
• Lead usability testing and expert reviews.

Please note that only candidates who meet the stipulated minimum requirements will be considered.