INTERIM QUALITY ASSURANCE CERTIFICATE ADMINISTRATORS (SIX (6) MONTHS).

Our client is looking for a Quality Assurance Certificate Administrator to manage trade certification applications, issue serial numbers, and ensure compliance with regulatory standards. You will act as a liaison between candidates, training institutions, and regulatory bodies, ensuring smooth certification processes aligned with the QCTO framework.

Key Responsibilities :

Administrative

• Ensures that all records, including applications, serial numbers, and issued certificates, are properly archived and stored for future reference or audit purposes.
• Coordinate with stakeholders to ensure the successful execution of certification.
• Maintain an organised filing system for all trade test reports and certificates.
• Verification and submission of trade test certificates to NAMB.
• Provide support for quarterly reporting of Apprenticeship and ARPL / RPL targets.

Trade test process

• Ensure that all supporting documents are included with the serial number application.
• Ensure that the training or assessment center is properly accredited by the QCTO to issue qualifications or certificates for the specific trade or qualification.
• Once the application passes all compliance checks and verification steps, it is approved for serial number issuance.
• Generate and issue serial numbers to trade test centres.
• Prepare the application forms for trade certification. This includes ensuring all required documents are completed and accurate.
• Submit all applications for certificate to NAMB.
• Track the progress of the submission and follow up on any requests for additional information from NAMB. Notify the Trade test centre / candidate that the trade certificate has been awarded and send them the official certificate.
• Collect certificates and submit application documents to NAMB.

Communications

• Support and implement activities aligned with communication strategies.
• Communicate effectively with various stakeholders, including candidates, training providers, and regulatory bodies.
• Assist when required with stakeholder walk-ins at head office.

Requirements

• Minimum of 3-5 years SETA experience in quality assurance and / or certification roles.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.
• Excellent organizational and project management skills.
• Ability to work independently and as part of a team.
• Creative thinking and problem-solving abilities.
• Ability to address issues that arise during the certification and submission process.

Knowledge

• Knowledge of QCTO, SAQA and NAMB standards and requirements.
• Managing large volumes of paperwork and maintaining an efficient filing system. Admin principles and processes.

Skills

• Fluency in English, both oral and written.
• Professional writing skills.
• Strong verbal and written communication skills.
• Excellent interpersonal skills.

Salary: R20 000.00 PM

Location: Parktown, Johannesburg

Travel Requirements: Domestic travel on a regular basis when required (could extend to leave or return over a weekend).