Instructional Design Specialist

Key Purpose

We are seeking an Instructional Design Specialist to join the Discovery Institute of Training. This role involves developing high-quality, Discovery Insure-specific training solutions and materials, and regularly engaging with internal and external stakeholders, including staff, management, and executives, to identify and address their learning and development (L&D) needs. The successful candidate will continuously evaluate the effectiveness of training initiatives, monitor return on investment (ROI), and manage a team of four Instructional Designers, ensuring individual and team objectives are met and maintaining high standards of instructional design.

Key Outputs

All work must be done accurately, comprehensively, and in line with set quality standards.

1. Manage, develop, and grow their team of Instructional Designers: Lead and manage four Instructional Designers (at various levels) to ensure all goals and objectives are met, that work is delivered on time and at the expected quality standard, grow and develop the team members and develop and oversee the implementation of strategic team objectives.
2. Consulting with stakeholders to identify learning and development needs: Consult with various stakeholders including management and executive level stakeholders and conduct in-depth analysis of the learning and development needs. Lead the design, development, implementation, and evaluation of all learning solutions following the 6Ds methodology.
3. Design and develop training solutions, material, and assessments: The creation of learning solutions and material for the Discovery Insure product. These initiatives could include in-person and virtual training workshops, induction programmes, and storyboards (only) for digital training material, which could include online courses, videos, podcasts, infographics, and animations. Note: The Instructional Designer will not be responsible for the development of digital material as this function is fulfilled by the Multimedia design team.
4. Contribute to the strategic planning of the department: They will be included in strategic planning sessions for the department, and they will be required to use their extensive Instructional Design experience to generate ideas and initiatives to improve the team as well as contribute to the strategic goals of the department.
5. Manage department-wide initiatives and projects: Oversee and manage collaborative projects which include many departmental resources and ensure that the project meets the needs of the business and meets the brief.

Competencies

• Creative and innovative.
• Comfortable with the use of generative AI tools.
• Excellent command of the English language.
• Good leadership, management, mentoring, and coaching skills.
• Demonstrate strong instructional writing skills.
• Negotiation skills.
• Attention to detail.
• Excellent project management skills.
• Communicate effectively with diverse personalities.
• Delivering results and meeting customer expectations.
• Coping with pressure and setbacks.
• Adapting and responding to change.
• Relating and networking.
• Applying expertise and technology.
• Relationship building skills.

Experience

The following qualifications and experience are required:

• 5 years of Instructional Design Experience (Essential).
• 2 years of experience managing or leading a team of instructional designers (Essential)
• ODETDP qualification (Essential).
• Knowledge and experience working in the financial services industry, specifically in short-term insurance (Advantageous).
• Business-related degree (Advantageous).