INSPECTOR

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

PRIMARY RESPONSIBILITIES

• To report on inspections of mineral commodities, in accordance with instructions received from the Site Supervisor.
• Train staff on site regarding sampling.
• Administer risk assessments before inspections are conducted.
• Monitor field auditors and samplers in terms of the efficiency of activities carried out.
• Check timesheets for Blu staff based on supervision of staff.
• Compile field reports, photographs, and details summaries for all inspections and upload to SharePoint.

ADDITIONAL RESPONSIBILITIES

• Maintain quality, efficiency, and confidentiality of service.
• Liaise with the site supervisor and arrange efficient allocation of staff that limits overtime and promotes safety.
• Continuously upgrade the quality of services offered.
• Establish, direct, and review the system of application, recording, certification, filing, sample storage, and field auditing.
• Communicate with other sample preparation supervisors to achieve the required turnaround time for all submitted samples.
• Assign duties and assist when necessary in the coordination of shipments and other fieldwork.
• Coordinate and compile spreadsheets of results, updating daily and reporting to clients.
• Assist in the efficient administrative running of the office as instructed by the site supervisor.
• Implement cost control measures mainly with respect to proper allocation of staff and PPE usage in the field.
• Liaise with warehouse and port personnel and arrange inspections.
• Ensure compliance with all the requirements of the inspection order (mission order and risk assessment).
• Keep direct superior informed regarding progress and/or non-conformance and implement needed corrective action.
• Assist in continuously upgrading the quality of services offered, in support of the "Customer Services" policy and minimize client complaints and claims.
• Perform general office duties.
• Proper implementation of SIR promptly and other SGS platforms needed for inspections.
• Attend to inspection operations of mineral cargoes following International Standards and Company Q.A policies and mandates given by the principal.
• Carry out and/or supervise all weighing operations if required by the mandate.
• Ensure compliance with all the requirements of the inspection order.
• Perform any other reasonable tasks as assigned by the direct line manager.
• Train staff on site to achieve quality in inspection.

SPECIFIC AUTHORITIES

• Coordinate and report on inspections timely.
• Communicate with the client with accurate and honest findings from inspections.
• Guide and assist junior staff and samplers on site.

Key Performance Indicators

• 100% usage of SIR.
• Timely reporting of inspections.
• Little to no customer complaints.
• Execution of inspections in line with MO & RAM.
• Monitoring of staff time on site.

Education

• Minimum Grade 12 (Matric), preferably with Maths and Science.
• Post-matric qualification in sampling and inspection services.
• Computer literacy in Word, Excel, and Microsoft Outlook.

Experience

• Minimum of 3 years of trade-related experience or similar.
• Languages: Proficiency in English (Read, Speak, Write).
• Typing skills.
• If the incumbent is new in the industry, background and qualifications shall be a criterion.

Competencies

• Good interpersonal skills.
• Ability to problem solve.
• Calculation capability – To ensure accurate scoring of clients' results.