Insider Threat Investigator

Insider Threat Investigator

Apply - Remote Type: Hybrid - Locations: Randburg - Time Type: Full time - Posted on: 3 Days Ago - End Date: November 1, 2024 (9 days left to apply) - Job Requisition ID: R-15966482

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To provide specialist advice and support in the area of specialization enabling the provision of effective fraud risk management services.

Job Description

Investigations:

• Investigate all theft, fraud, and corruption cases allocated, end to end by ensuring that all investigative/operative methodologies and standards (e.g. planning, reporting) are adhered to within prescribed time limits. Compile a comprehensive case report containing the factual findings of the investigation, recommendations addressing people, processes, procedures, and system failures or internal and external threats, and forward the final report to Stakeholders.
• Provide relevant findings and evidence for use in disciplinary purposes and CCMA matters to Line Management and Employee Relations to ensure that appropriate and successful sanctions are handed down. Attend disciplinary / CCMA hearings when required. Attend criminal / civil court proceedings when summoned to do so, to provide expert evidence in Court, relating to Absa's products, processes, and flow of transactions to obtain successful prosecutions.

Risk Identification and Fraud Prevention:

• Identify fraud risks or emerging risks during the course of an investigation or interactions with internal and external stakeholders, escalated upon discovery, to the relevant business unit and the Fraud Defence/Strategy Recoveries and Remediation Department for assessment and closing of gaps related to processes, policies, and systems.
• Conduct a proper risk assessment with each investigation, which includes quantification of the loss, insurance claims, media impact/exposure, blocking accounts, claims, provisions, risk mitigation, compliance reporting, Ombudsman queries, and engaging with Group Legal Services, etc.
• Identify high-risk Business areas, through feedback received from parties attending risk forums/investigations outcomes and perform specific fraud awareness presentations at the respective Business Units to the identified staff.
• Inform Heads of Business via e-mail of new trends/scams identified with further escalation to Stakeholders and Business Units for further actions.

Operational Requirements and Compliance:

• Identify areas of improvement, make suggestions/recommendations on ways of working, concerning the investigative and operating methodologies, to line management, for further consideration, to improve standards and workflow.
• Adhere and comply with the Group policies and procedures as set out on the Absa Intranet i.e., attestations, compulsory compliance training, via the Absa Learning system. Work cooperatively with colleagues, contributing positively and constructively to the achievement of the organizations’ objectives.

Stakeholder Management:

• Develop and maintain relationships (establish relevant networks) with all internal and external stakeholders such as however not limited to (Absa Business Units, SAPS, other Banks, SARS, etc.) to ensure that their cooperation can be obtained when required for key operations (e.g., recovery actions, data mining).
• Interact with counterparts in the industry to share information, gain an understanding of the threats and risks, and to ultimately keep abreast of changes in the field and in the industry. Actively participate in regular meetings with stakeholders/business, providing meaningful input and sharing information on best practices/investigation findings/risk identifications, etc.

Certifications (benefit to have forensic certifications):

• Certified Fraud Examiner (CFE)
• Certified Forensic Interviewer (CFI)
• Accreditation from Relevant Professional Bodies: Such as local legal or accounting boards, depending on the jurisdiction.
• Experience in the fraud investigation environment.
• General knowledge of Risk Management and Principles of Risk Management.

Minimum Qualifications for our Forensics Investigator:

• Bachelor’s Degree: In Law (LLB), Finance (BCom Finance), Accounting (BCom Accounting), Psychology and Criminology (Psych and Crim), or a related field.
• Diploma in Forensic Investigation and Criminal Justice or
• At least 5 years of experience in the Banking environment.

Knowledge & Skills:

• Investigation Skills (Advanced): Proficiency in conducting thorough and effective investigations, including evidence collection, analysis, and reporting.
• Communication Skills - Verbal and Written (Advanced): Exceptional ability to communicate findings, write detailed reports, and present cases clearly to stakeholders.
• Analytical Skills (Advanced): Strong capability to analyze complex data, identify patterns, and make informed decisions based on evidence.
• Team Management Skills - Team Building and Leadership (Solid): Competence in leading and building investigation teams, ensuring effective collaboration and team performance.
• Understanding of the Criminal-, Civil-, and Labour Law (Advanced): Comprehensive knowledge of relevant laws to ensure investigations are conducted within legal frameworks and to provide expert advice on legal matters.
• Interdepartmental Coordination: Skill in coordinating with various departments, such as legal, finance, HR, and external agencies, to ensure comprehensive investigations.
• Technological Proficiency: Familiarity with investigation tools and software to streamline the investigation process and enhance efficiency.

Competencies:

• Deciding and Initiating Action: Taking proactive steps in decision-making and driving investigations forward efficiently.
• Planning and Organising: Effective planning and organization of investigation processes, including resource allocation and timeline management.
• Persuading and Influencing: Ability to influence and negotiate with various stakeholders to achieve desired outcomes and facilitate the investigation process.
• Relating and Networking: Building and maintaining strong relationships with internal and external stakeholders to support and enhance investigations.
• Writing and Reporting: Excellence in documenting findings, preparing detailed reports, and ensuring clear and accurate communication of investigation results.

Education

Bachelor's Degrees and Advanced Diplomas: Law, Military Science, and Security (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.

About Us

Truly African

We are a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management, and insurance.

Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41,000 employees.

We own majority stakes in banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, the Seychelles, South Africa, Tanzania (ABSA Bank in Tanzania and National Bank of Commerce), Uganda, and Zambia. We also have offices in China, Namibia, Nigeria, the United Kingdom, and the United States of America, a Technology Hub in Prague, and insurance operations in Botswana, Kenya, Mozambique, South Africa, Tanzania, and Zambia.