Inbound Wholesale Consultants - Durban (Hybrid / Remote Working)

Be among the first applicants.
HotelJobs.co.za
KwaZulu-Natal
ZAR 300 000 - 400 000
Be among the first applicants.
4 days ago
Job description

A travel company that offers Inbound DMC (Southern Africa) tours and services catering to various international and domestic wholesaler markets is looking for Inbound Wholesale Consultants based in Durban (Hybrid / Remote Working).

  • Communicate with client to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.
  • Determine cost of travel and accommodations, carrier tariff sheets, and hotel rate sheets, or quote package tour's costs.
  • Book transportation and hotel reservations, and any other services required by cliente.
  • Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.
  • Prepare final travel documentation including travel itinerary and vouchers for all services.
  • Provide customer with travel information
  • Print or request transportation carrier tickets
  • Preparing the file for the accounts department for processing, invoicing, and paying supplier invoices.
  • Send proof of payments to suppliers

Knowledge required:

  • Grade 12
  • A formal qualification in Tourism
  • Experience in inbound travel & tours, wholesale experience would be an advantage
  • Knowledge of principles and processes for providing clients with the required level of service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of the sub-Saharan Africa location of countries and cities.
  • Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
  • Fluent in English
  • Knowledge of administrative and clerical procedures and systems

Skills required:

  • Performing for or Working Directly with Wholesalers and Travel Agents
  • Using computers and computer systems
  • Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Selling skills
  • Excellent communication skills: communicating with people outside the organization, representing the organization to customers, the public and other external sources.
  • Keeping up-to-date technically and applying new knowledge to your job.
  • Developing constructive and cooperative working relationships with others and maintaining them over time.
  • Organizing, Planning, and Prioritising Work
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