Human Resources Officer

The HR Officer will provide essential support across all HR functions, ensuring efficient and effective management of HR processes. This includes recruitment, onboarding, employee relations, training, payroll administration, and compliance. The role requires someone with strong interpersonal skills, an eye for detail, and the ability to maintain confidentiality and professionalism.

Responsibilities:

1. Recruitment and Talent Acquisition:
   1. Manage the end-to-end recruitment process, including job postings, screening, interviewing, and providing feedback to the candidates.
   2. Collaborate with hiring managers to understand staffing needs and identify suitable candidates.
   3. Assist with creating relevant job descriptions for vacant roles.
   4. Assist with setting up of interviews with the respective Hiring Manager(s).
2. Onboarding and Offboarding:
   1. Ensure a seamless onboarding experience for new hires, including orientation and documentation.
   2. Oversee offboarding processes.
3. Employee Engagement and Relations:
   1. Act as the first point of contact for HR related queries.
   2. Build and maintain strong relationships with employees at all levels of the organization.
4. HR Operations and Administration:
   1. Maintain and update employee records in compliance with company and legal requirements.
   2. Maintain and update employee records on Workday.
   3. Follow up with outstanding trainings.
   4. Prepare and manage HR-related documentation.
   5. Ensure confidentiality and data security.
5. Payroll and Benefits:
   1. Support the payroll process by verifying and providing accurate employee data.
   2. Assist in benefits enrollment, changes, and inquiries.
   3. Coordinate benefit-related paperwork and assist employees with benefit questions.
6. Leave Administration:
   1. Assist in processing leave requests and maintaining accurate records.
   2. Handling of leave queries from employees and reconciling leave balances as required.
7. Policy Development and Compliance:
   1. Assist in implementing and updating HR policies and procedures.
   2. Ensure compliance with labour laws and regulations.
8. Analytical Support:
   1. Analyze HR data to identify trends and make recommendations for improvements.
   2. Create reports and presentations for management as needed.

Qualification:

1. Bachelor’s degree in Human Resources.
2. A minimum of 3 years’ experience as an HR Officer or similar role.
3. Strong recruitment skills with experience in managing full-cycle recruitment processes.
4. Basic knowledge of LRA, BCEA, EEA.
5. Analytical mindset with the ability to interpret data and propose actionable solutions.
6. Knowledge of our HRIS, Workday will be an added advantage.
7. The ability to read, write, and speak fluently in English is a must. Other languages could prove useful.
8. Excellent interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.
9. Basic knowledge of payroll processing with SAGE experience being advantageous.
10. Desire to work as a team with a results-driven approach.

Please consider your application unsuccessful if you have not received a response within two weeks of applying.