Human Resources Manager

Position: HR Manager
Department: HR
Location: Johannesburg
Reporting to: HR Director

Purpose of the Role:
We are seeking a dynamic and experienced HR Manager to lead and optimise our human capital function, ensuring compliance with South African labour laws while fostering a high-performance, people-first culture. This role requires a strong leader who can drive strategic HR initiatives, coach and develop the HR team, and act as a trusted business partner to leadership.

KEY RESPONSIBILITIES:

1. HR Consulting: Management of daily HR related queries. Partner with business and clients to find sound and fair solutions. General employee support and query handling – enhance the people experience. Develop and execute HR strategies aligned with business objectives. Ensure compliance with South African labor laws (BCEA, LRA, EE Act, Skills Development Act, etc.).
2. Business Partnering & Talent Management: Work closely with leadership to provide HR insights and solutions that support business growth. Oversee talent acquisition, ensuring the recruitment of top talent aligned with company values. Develop and implement succession planning and career development initiatives.
3. Employee Relations & Performance Management: Oversee employee relations, managing conflicts, grievances, and disciplinary processes. Implement and refine performance management frameworks, driving engagement and accountability. Ensure all processes and action plans implemented are consistent and fair in line with Company policies and procedures. Represent the Company at CCMA matters and provide coaching and mentoring to the team in this regard. Foster a positive workplace culture through leadership, engagement, and wellness programs. Identify training needs and implement learning and development programs to upskill employees. Support leadership development and succession planning through targeted interventions.
4. Compensation, Benefits & Payroll Collaboration: Oversee the HR component of payroll, ensuring accurate and timely processing in collaboration with the Payroll Manager. Ensure compensation structures and employee benefits are accurately developed aligned to staffing strategy, blueprints and budgets. Ensure compliance with statutory benefits (UIF, COIDA, Retirement Funds, etc.).
5. HR Operations & Reporting: Ensure efficient HR operations, including HR policy implementation and system optimization. Generate and analyse HR metrics and reports to support decision-making. Drive the adoption of HR technology and automation for improved efficiency.
6. Stakeholder Management: Build strong relationships with key stakeholders and business partners. Work in collaboration with other Head Office departments to drive and execute overall people operational plan and strategic initiatives.
7. Leadership and Culture: Lead and mentor the HR team, including HR Administrator and HR Business Partners (HRBPs), ensuring high levels of performance and professional development. Act as a strategic advisor to senior management on all HR-related matters. Drive a culture of accountability, collaboration, and continuous improvement within the HR function. Lead by example as a culture ambassador ensuring behaviour is aligned with the Company values. Encourage, implement, and reinforce the company values and leadership principles with all stakeholders. Ensure an open, motivated, and harmonious work environment. Manage the performance of self and team, ensuring active participation and regular feedback to enable continuous improvement and achievement of individual development goals. Partner with business to enable leaders to effectively lead, manage and develop their direct reports, encourage growth and job satisfaction, whilst delivering on company objectives by optimising both the individual, team and department performance. Partner with business and develop solutions to influence, motivate and achieve high levels of commitment from team members, colleagues, internal and external associates in a variety of situations to create an optimal workplace environment.

KEY COMPETENCIES:

1. Strategic Thinking: Ability to align HR initiatives with business goals.
2. Leadership & Influence: Experience in leading teams and driving cultural change.
3. Problem-Solving: Ability to address HR challenges with innovative solutions.
4. Collaboration & Business Partnering: Strong relationship-building with stakeholders.
5. Confidentiality & Integrity: Handling sensitive information with professionalism.

REQUIREMENTS / QUALIFICATIONS:
HR diploma / degree
At least 5 years HR management experience including leading a team
Must have IR experience and skill-set to represent the Company at CCMA
Experience in retail, wholesale, luxury goods is advantageous
Must have own vehicle and valid driver's license - Must be willing to travel
Excellent communication, interpersonal and relationship building skills
Working knowledge of MS Office / Excel / PowerPoint

Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management, Human Resources, and Strategy / Planning
Industries: Retail Luxury Goods and Jewelry