Human Resources Manager

Job Purpose

Manages human resource function by recruiting, selecting, orienting, training, and development, and retention of employees in alignment with the company strategy.

Human Resources Manager Job Responsibilities

1. Enhances the organization's human resources by planning, implementing, and evaluating employee relations and human resources policies, programs, and practices.
2. Maintains the work structure by updating job requirements and job descriptions for all positions.
3. Supports organization staff by:
   1. Establishing a recruiting, testing, and interviewing program.
   2. Counselling managers on candidate selection.
   3. Conducting and analyzing exit interviews.
   4. Recommending changes.
4. Establishing and conducting orientation and training programs.
5. Manages employee pay grades by conducting periodic pay surveys.
6. Collaborates with management to develop KPIs aligned with the business strategy, implement, monitor, and appraise employee performance.
7. Responsible for all company disciplinary actions, including:
   1. Hearings.
   2. Dismissals.
   3. Retrenchments.
   4. CCMA and Labour court matters.
8. Hearing and resolving employee grievances; counseling employees and supervisors.
9. Implements employee benefits programs and informs employees of benefits by:
   1. Studying and assessing benefit needs and trends.
   2. Recommending benefit programs to management.
10. Ensures legal compliance by:
    1. Monitoring and implementing applicable BCEA requirements.
    2. Managing all Department of Labour audits and queries.
11. Enforces management guidelines by preparing, updating, and recommending human resource policies and procedures.
12. Retains historical human resource records by:
    1. Designing a filing and retrieval system.
    2. Keeping past and current records as per legal requirements.
13. Management of full payroll and related matters.
14. Contributes to team effort by accomplishing related results as needed.

Qualification/Knowledge/Experience

1. A relevant Degree in Human Resources.
2. A minimum of 5 years experience in a management and similar position.
3. Knowledge of all labour-related legislation.
4. Experience with CCMA and Labour Court cases.

Skills

1. Conflict resolution
2. Decision making
3. Problem solving
4. Planning and organisation
5. Good communication and interpersonal skills
6. Facilitation
7. Confident
8. Empathetic
9. De-escalation mindset
10. Confidentiality