Hr Officer

The role of the HR Officer is to support the HR Business Partners in the delivery of a professional commercially astute human resources service to the business.

The HR Officer will support the Business Partners with operational people issues, implementing people solutions and listening to/responding to employees. The role will also support the People Culture & Engagement team to ensure the smooth delivery of a proactive administrative and operational HR service to all South African offices, particularly in the area of recruitment.

KEY RESPONSIBILITIES:

1. Employee Relations: Prepare all relevant documentation, evidence, and supporting material for all disciplinary, grievance, absenteeism, and redundancy processes.
2. Facilitate the process to ensure the necessary arrangements, facilities, and equipment are in place, which includes arranging any meetings and supporting those meetings as required (e.g., minute taker).
3. General Life Cycle Activities: Provide guidance on day-to-day people activities such as exit interviews, return to work interviews, family leave (maternity, paternity, adoption, etc.), flexible working requests, etc., in accordance with company procedures.
4. Line Manager Guidance: Support the HR Advisors in producing bespoke, sensible, and practical guidance documents for Line Managers and ensure these remain relevant in accordance with changing legislation.
5. Collaborate, guide, and support the team to ensure flawless execution of all activities relating to onboarding activities, employee variations, payroll, benefits information, absence management, policy and process interpretation, and implementation.
6. Work alongside the specialist teams (communication and L&D) to actively support training delivery and recruitment activities (e.g., job specifications, advertising, screening, interview support, etc.).
7. Support biannual and annual events including career development, engagement, salary reviews, benchmarking, employee survey, etc.
8. Provide a proactive operational HR service to South Africa, deputising for the HR Business Partners in representing the HR function and responsively and positively supporting employees.
9. Coach, mentor, guide, and influence the HR Administration team, developing their skills and knowledge to enable them to provide an informed service and acting as a behavioural role model.
10. Act as a conduit for communication, sharing knowledge, ideas, and best practice across the HR function.
11. Support and promote teamwork.
12. Support the HR Business Partners with countrywide initiatives (such as efficiency improvement programmes, acquisitions, restructuring, contract mobilisations/demobilisations, policy development, and implementation, etc.).

HEALTH AND SAFETY

Role model standards for SHEQ performance and behaviour consistent with the company's health, safety, environmental, and quality vision and policies by influencing those around you. Contribute to the identification of SHEQ risks and driving processes to achieve Zero Harm. Embrace, display, and promote the company values and ensure a safe working environment is maintained at all times.

KEY COMPETENCIES AND GENERIC SKILLS:

1. An awareness and basic understanding of generalist HR and the implementation of statutory and company policies (family-friendly policies, discipline, grievance, etc.).
2. Experience in building rapport, gaining credibility with line managers and employees, building trust, working in partnership with cross-functional teams, and proactively delivering upon commitments and expectations.
3. An interest in business, commercial, and operational issues, their interdependencies, and the impact of these on the people agenda.
4. Confident and able to engage with people throughout all levels within the company, constructively probing, listening, presenting ideas and opinions, and providing feedback encouraging open and effective two-way communication.
5. Able to analyse, interpret, and communicate data to inform discussions.
6. Excellent organisational skills, able to manage and deliver upon a range of activities including the ability to prioritise your own workload and strong attention to detail.
7. Demonstrates a positive proactive attitude, holds themselves accountable and responsible for high-quality service delivery.
8. Strong IT skills across the Microsoft Office packages and a good understanding of HR systems and databases.

Qualifications:

1. Diploma / B.Tech / B.Degree in Human Resource Management or similar.
2. 1 to 3 years experience in human resources within a medium-sized company; highly competent and experienced in the processing and administration of all HR activities throughout the life cycle, particularly in recruitment.
3. Experience of Sage VIP People is advantageous.
4. Registration or working towards registration with SA Board for People Practices is advantageous.

Additional Information:

What's in it for you? At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests, and your community. Our hybrid working policy offers the flexibility to work from home two days a week while also providing opportunities to collaborate in our modern offices in South Africa.

Flex your time: To enhance work-life balance, WSP offers the WSP My Hour, allowing you to take one hour each day for personal activities with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you.

We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership.

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