We're looking for HR Data & Systems Analyst to play a vital part in supporting data-driven decision-making by providing data and insights to the HR function and wider business stakeholders, as well as leveraging maximum efficiency and value from our HR systems.
People Data Reporting & Analytics (45%)
Develop and maintain a dashboard/suite of People KPI's on a scalable (functional BU to global) level, to include:
Key recruitment metrics e.g. time to fill and hiring costs
Retention, turnover and internal mobility rates
Benchmarked reward framework data in relation to compensation and benefits
Analysis of employee engagement data employee performance objectives, reviews and personal development
Ensure the recurring reporting schedule is fulfilled in an accurate and timely manner, to include:
Completion of the Monthly Board Report (MBR) report for the HR function
Provision of Monthly Board Report (MBR) data to the HR Business Partners for their respective functions
Provision of people data reporting to business stakeholders to support wider systems alignment e.g. Quality eQMS, IT Azure directory
Provide global data for annual/cyclical HR processes such as:
Salary and bonus review
Performance management
Benefit renewals & take-up analysis
RFI data submissions
Analyse HR data to identify trends, patterns, and insights that can inform strategic HR decisions, and identify opportunities for improving HR processes and systems based on data analysis.
Partner on data-driven projects both within the HR team and wider business; take part in requirements gathering with stakeholders to understand their data needs and utilise knowledge of HR and Clinigen processes to shape the reporting offering and relevant insights
Collaborate with Group Finance to ensure headcount and cost centre information is aligned cross-functionally
Support ad-hoc data requests from the CPO and HR team in a timely and collaborative way, to ensure a right first time approach
People Data Management (30%)
Act as global SME for the HR systems and have centralised oversight of data management, ensuring accuracy and completeness
Ensure HR data is managed in compliance with relevant regulations and company policies, maintaining data security and confidentiality
Collaborate with the HR Operations team and wider HR function to promote and train a best-practice approach to data collection, management and storage
Run regular people data quality checks across our HR systems and spreadsheets and collaborate with/educate the wider HR team to support the clean & available data across the HR data infrastructure
Process global bulk people data requests (creation, updates, logbooks)
HR Systems & Infrastructure (20%)
Lead on HR system and Artificial Intelligence (AI) automation projects as well as continuous improvement initiatives
Maintain current HR system links (e.g. PHR to C1) in order to minimise manual workarounds and duplication, and leverage new links as and when they become available
Lead on the development and implementation of new HR platforms, people data business intelligence and data products
Maintain a suite of HR system training documents and deliver system and reporting training to the HR team and wider business as required
Provide centralised ‘2nd line' support for all global HR systems (PeopleHR, ClinigenOne, Clear Review, Peakon, etc) to include:
Data provenance, configuration, troubleshooting, report building and maintenance
Coordination of all project stages within the implementation of upgrades/updates to existing systems including testing and training rollout
Project/Process & Operations Support (5%)
Respond to specific people data/systems ticket escalations as part of the HR Ops team in line with SLA's as required
Become the HR SharePoint SME ownership from a HR Operations standpoint and ensure the Public and Private sites are well maintained
Manage the monthly org chart process, coordinating with the global HR team to ensure documentation is up to date and accurate
Support HR Operations project and process coordination through planning and regular reviews and contribute to global HR efforts
Provide ad-hoc data support to the HR Operations team during peak periods as required
Requirements
The ideal candidate will have demonstrable experience as an HR Analyst or similar role, preferably within a global business
Strong background in HR information systems, reporting and data analytics.
Up to date knowledge of people processes and experience of applying these to create value-add HR metrics
Analytical mindset with the ability to translate complex HR data into meaningful charts, reports and presentations, showing key themes and trends that are suitable for the relevant audience
High levels of attention to detail and accuracy
Highly computer literate and experienced operating with all Microsoft Office software, particularly Excel
Proficient in utilising data analysis tools and methodologies (Power BI, SQL, Python, coding)
Ability to work autonomously and make independent decisions
A relevant qualification in Human Resources, Business Administration or relevant field would be beneficial for this role
Previous experience working in the pharmaceutical/healthcare/life sciences industry is advantageous