Bachelor's Degree, with an Honours Degree being an advantage
5 to 8 years of experience in a similar professional setting
Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent organizational skills and attention to detail
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Proficient with Microsoft Office Suite or related software
Responsibilities:
Demonstrates proactive interaction with management and staff across all levels of the organization to effectively resolve HR issues
Provides HR support and guidance to both management and staff to enhance employee engagement and performance levels
Offer expertise and assistance to Line Managers in HR matters
Supports initiatives related to BEE, Employment Equity, and Skills Development
Participates in staff inductions to ensure a smooth onboarding process
Conducts entrance and exit interviews to gather valuable feedback
Handle general administration tasks related to HR
Assist with various HR-related matters as needed
Conduct HR surveys and audits to assess and improve HR practices
Efficiently manages HR queries to provide timely resolutions
Provide professional advice and counselling on labour-related issues
Ensure staff members are informed about their rights and obligations regarding disciplinary and grievance procedures
Chair and conduct investigations for disciplinary, incapacity, and grievance hearings
Minimize company risk by overseeing and managing various processes such as grievances, disciplinaries, incapacities, performance assessments, and Performance Improvement Plans
Ensure all processes adhere to legislation, company policies, procedures, and precedents
Maintain a register of current employment relations matters and compile monthly statistics and outcomes
Represent and correspond with the Labour Department, CCMA, Bargaining Council, and Trade Unions
Coordinate all parties involved in CCMA matters with Trade Unions
Actively manage and maintain a positive relationship between trade unions and the organization
Participate in negotiating organizational rights agreements with recognized unions, where applicable
Provide advice and training to managers on the application of the NBCRFLI collective agreement
Draft legal opinions and provide advice to management in compliance with Labour Relations Legislation
Liaise with various parties regarding hearings, performance counselling processes, and CCMA/Bargaining Council matters
Communicate with the Bargaining Council and Trade Unions regarding issues related to the NBCRFLI main agreement
Conduct job grading and gap analyses in accordance with the NBCRFLI collective agreement
Assist HR admin with advice on effectively managing excessive sick leave cases
Contribute to the development and implementation of HR and employment relations programs and initiatives
Lead project teams for 5189 and S 197 initiatives, as needed
Participate in evaluating risks related to non-compliance with legislation and policy
Facilitate training for supervisors/managers on labour relations matters
Identify training needs related to trends such as poor work performance and discipline
Manage the administration of the Time and Attendance System (Kronos)
Act as a liaison between the organization and labour broker service providers
Proactively manage on-site Temporary Employment Service (TES) issues in compliance with legislation
Offering guidance to the recruitment team on recruiting practices that align with the organization's employment equity plan
Collaborating with managers to develop comprehensive job descriptions
Conducting internal and external benchmarks and initiating the Sesame process for effective recruitment
Providing assistance to the recruitment team by conducting interviews alongside line managers as needed
Ensuring that labour brokers, agencies, or online portals provide high-quality candidates
Supporting the recruitment team in conducting employee inductions
Consulting with employees on matters related to promotions, transfers, lateral moves, and contractual changes
Completing any other reasonable tasks delegated by the Reporting Manager