HR Administrator

Responsibilities

Description and Requirements

• Organise and maintain personnel records
• Update internal databases (e.g. record sick or maternity leave)
• Prepare HR documents, like employment contracts and new hire guides
• Revise company policies
• Liaise with external partners, like insurance vendors, and ensure legal compliance
• Create regular reports and presentations on HR metrics (e.g. turnover rates)
• Answer employees queries about HR-related issues
• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)
• Arrange travel accommodations and process expense forms
• Participate in HR projects (e.g. help organise a job fair event)
  
  
  

Requirements And Skills

• Proven work experience as an HR Administrator, HR Administrative Assistant or relevant role
• Experience with HR software, like HRIS or HRMS
• Computer literacy (MS Office applications, in particular)
• Thorough knowledge of labour laws
• Excellent organisational skills, with an ability to prioritise important projects
• Strong phone, email and in-person communication skills
• BS in Human Resources or relevant field
  
  
  

Additional Job Description

An HR Administrator supports our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners.

Your main administrative duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases. Our ideal candidate has experience with HR procedures and can juggle various administrative tasks in a timely manner.

Ultimately, you should be able to ensure our HR department supports our employees while conforming to labour laws.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.