Hospitality Support Manager

Are you passionate about delivering first-class hospitality and service? Wellington College, a leading name in education, is looking for a dynamic and innovative Hospitality Support Manager to join our Operations team.

At the forefront of our vibrant hospitality team, this pivotal role blends leadership, innovation, and passion for service. Whether orchestrating grand events, crafting unforgettable experiences, or nurturing client relationships, you will drive exceptional standards and elevate our hospitality offerings to new heights.

Ideal for a dynamic leader with a flair for creativity and a meticulous eye for detail, this position offers the unique opportunity to make a significant impact in one of the UK’s premier independent schools. Join us in shaping a world-class hospitality environment where your expertise will inspire a team dedicated to excellence and innovation.

Work Schedule: Monday through Sunday (5-day workweek) with flexible shift options (early, late, mid).

Sodexo and our clients are committed to safeguarding and promoting the welfare of children and adults within a regulated activity. This role will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS) and/or Disclosure Scotland.

What you’ll do:

• Ensure all functions on shift are set up in a correct and timely manner.
• Ensure uniform and appearance of yourself and the team meet company specifications at all times.
• Report for allocated duties in accordance to staffing schedules and timings.
• Manage and train staff on all aspects of Health and Safety/Food Safety relevant to your work area to include Safe Systems of Work and Observed Competency Checks.
• Measure the performance of your people by giving feedback.

What you bring:

• Highly effective communication and interpersonal skills.
• Clear and effective leadership style.
• Ability to analyse problems analytically, develop opportunities and implement innovative solutions and approaches.
• Strong ability to increase individual effectiveness through leadership, motivation, communication, coaching and training.
• Excellent time management and organisational skills.
• Able to demonstrate positive attitude to self-development; willingness to learn in role and identify own training needs as appropriate.
• High level of self-motivation.
• Ability to set high standards, achievable through striving for continuous improvement.
• Ability to act on own initiative and also to work effectively as part of a team.
• Flexible approach to role.
• A flexible approach to working hours and promote a positive mental outlook to all aspects of work.
• Basic Food Hygiene and Health and Safety Certificates.
• Experience of supervising a small team.
• Hospitality experience.
• Able to successfully implement changes.
• Knowledge of working in Educational establishments.
• Hold a personal driving license.
• Knowledge of current changing market trends.

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment.
• Competitive compensation.
• Access to ongoing training and development programs.
• Countless opportunities to grow within the company.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.