Home Care Sales & Office Coordinator

Job Overview : We are seeking a proactive, detail-oriented, and sales-driven individual to join our team as a Home Care Sales & Office Coordinator.

This is a remote role focused on handling inbound sales calls, private pay home care inquiries, and day-to-day office coordination.

The ideal candidate is highly organized, confident on the phone, and comfortable managing multiple communication channels and tasks in a fast-paced environment.

Key Responsibilities :

1. Handle inbound calls from warm, paid leads and convert them into clients.
2. Maintain a minimum sales conversion rate of 1 in 10 leads.
3. Professionally make and receive calls using our RingCentral system.
4. Route caregiver-related calls appropriately and manage a separate client line.
5. Perform general office admin tasks including data entry, scheduling, and CRM updates.
6. Coordinate internal communications using WhatsApp, keeping the team organized and responsive.
7. Oversee and execute the HomeVisit sales process, ensuring a smooth and effective client journey.
8. Work closely with a team of two office-based staff to ensure daily operations run efficiently.

Qualifications :

1. Previous experience in home care sales or office coordination is highly preferred.
2. Strong sales and communication skills with a customer-focused approach.
3. Ability to work independently, especially during after-hours.
4. Proficiency with CRM systems, phone routing software (like RingCentral), and WhatsApp.
5. Highly organized and detail-oriented, capable of juggling multiple responsibilities.
6. Comfortable working in a remote setting with a reliable internet connection.

Compensation :

Base Salary
Performance-Based Commissions : Earn additional income based on successful sales conversions.

If you're goal-oriented, organized, and passionate about helping families access high-quality home care, we'd love to hear from you!

Apply now to be part of a growing and supportive team.