Healthcare Administrator / Receptionist

This will be to stand in for our administration staff when applicable.

If you are a strong administrator and have a passion for dealing with people, then this is the perfect opportunity for you.

Duties will include, but not be limited to:

1. Welcome and greet all visitors into the healthcare in a courteous manner.
2. Answer all telephone calls in a courteous and professional manner.
3. Direct calls promptly, efficiently and courteously.
4. Receive and convey messages in writing, verbally, and electronically to the relevant person timeously.
5. Open, stamp, and distribute all incoming mail appropriately daily.
6. Ensure communication in the Healthcare facility is conducted in a professional manner.
7. Check all required diaries for appointments, messages, instructions, and convey to relevant departments/personnel daily.
8. Prepare starter packs for new employees and assist with fingerprint registration when applicable.
9. Ensure all administrative duties relating to the efficient running of the Duty Station are completed accurately and timeously.
10. Attend to all deliveries, queries, maintenance, and sub-contractors entering the healthcare unit.
11. Assist with billing and charge sheets.
12. Collect payments from patients upon discharge when applicable.
13. Assist the admin team to ensure the professional running of the facility when required.

Requirements:

1. Proven experience within a similar role.
2. Experience in a hospital/medical environment advantageous.
3. Administration qualification would be an advantage.

Skills and Knowledge:

1. Computer literate (Google Docs advantageous).
2. Proven organisational and administrative skills.
3. Professional communication skills – both verbal and written.
4. Customer service orientated.
5. Strong interpersonal skills.
6. Neat, professional, and presentable.
7. Responsible, accountable, and dedicated.
8. Be able to work in a team and independently.
9. Excellent attention to detail.

Specific Requirements:

1. Solid and positive references.
2. Clear credit record.
3. No criminal record.

Working Hours:

Normal working days are Mondays to Fridays. Working day would be from 07h00 until 17h00.