Head of Traffic / Operations

A really great little branding agency is looking for a Head of Traffic / Operations who excels in creative services. This role requires balancing internal projects with client-facing work in social media, branding, and web. All their clients are international and they have a very high standard of work. This is a great opportunity to join a dynamic, growing team of fabulous human beings.

Work model : Remote (can be based anywhere in South Africa). Need to be able to legally work in SA to be considered.

Salary : R45k-R70k CTC

Why you'll want to work here :

• Unlimited leave
• Good work-life balance
• Relaxed atmosphere
• Kind, authentic people
• Great staff retention
• Access to a personal coach

You are :

• Extremely organised and detail-oriented
• Able to view projects from both macro and micro perspectives
• Skilled at motivating and guiding teams
• A fast learner and problem solver
• Excellent at communication
• Able to thrive under pressure
• Commercially savvy, keeping projects on budget and on time
• Clear and decisive in feedback

Primary Responsibilities :

• Manage external suppliers and freelancers
• Support creative directors and management
• Define project goals, milestones, and timelines with clients and creative team
• Allocate resources and manage project progress
• Create proposals, costings, and reconcile budgets
• Address issues early and effectively
• Liaise with clients and manage expectations
• Facilitate meetings and communication via Basecamp or Zoom
• Ensure quality control of studio work

Secondary Duties :

• Manage copywriters, designers, animators, and other external resources
• Identify revenue opportunities
• Keep project management software updated
• Bridge creative and production teams
• Participate in daily team huddles
• Maintain a deep understanding of project status
• Ensure team has necessary resources and meets deadlines
• Produce film shoots
• Occasionally participate in brainstorms and team activities

Bonus Points :

• Experience in social media, branding, and web
• Strong reading and writing skills
• Knowledge of animation and broadcast design

Functional Competencies :

• Strong time-management and organisational skills
• Excellent written and verbal communication
• Proficient in G Suite, Basecamp, and Xero Projects
• Ability to meet tight deadlines