Head Of Telesales

We are a fast-growing organization in the telecom and BPO industry driven by innovation, teamwork, and performance. With campaigns targeting high-impact results, we’re on the lookout for a dedicated and experienced Head of Telesales to lead our remote team to new heights.

Role Overview

As the Head of Telesales, you will be responsible for leading, managing, and optimizing a high-performing telesales team. Your role will involve developing strategies to meet targets, overseeing daily operations, and driving a culture of success and accountability within the team.

Key Responsibilities

1. Team leadership: Lead, mentor, and manage a remote telesales team to achieve and exceed sales targets.
2. Performance optimization: Monitor and analyze team performance, ensuring continuous improvement through data-driven decisions.
3. Training and development: Provide coaching to agents, identify skill gaps, and implement ongoing training initiatives.
4. Process refinement: Work closely with leadership to refine sales processes, scripts, and overall team structure to maximize productivity.
5. Campaign management: Ensure consistent performance across all campaigns by aligning team efforts with organizational goals.
6. Reporting: Prepare and present performance reports, identifying successes and opportunities for improvement.

What We’re Looking For

1. Experience: 3 years in telesales leadership, preferably within telecom or similar industries.
2. Leadership ability: Proven success in leading and managing teams in a remote setting.
3. Strong communication skills: Ability to communicate effectively with team members and stakeholders.
4. Data-driven mindset: Proficient in analyzing performance data and identifying actionable improvements.
5. Problem solver: Capable of addressing challenges and implementing solutions effectively.
6. Goal-oriented: Focused on achieving team targets and meeting deadlines.

What We Offer

1. Work remotely from anywhere
2. Growth opportunities within an expanding organization
3. A supportive collaborative team environment