Head Of Sales Department

JOB OBJECTIVES :

Strategic Planning

1. Collaborate with other departments to develop and execute comprehensive sales plans and strategies.
2. Develop and implement cohesive strategies that align sales and marketing efforts to drive overall business growth.

Team Leadership

1. Lead, mentor, and motivate the sales team to achieve their individual and collective goals.
2. Foster a positive and collaborative team environment.
3. Conduct regular performance reviews and provide constructive feedback.
4. Identify and address training and development needs.
5. Encourage innovation and the sharing of best practices within the team.

Performance Metrics

1. Monitor and analyse key performance indicators (KPIs) to measure the success of sales and marketing efforts.
2. Develop and implement performance contracts for each team member, outlining clear expectations and objectives.
3. Establish key performance indicators (KPIs) to measure individual and team success.
4. Monitor and analyze sales metrics to ensure targets are met or exceeded.
5. Provide regular reports on team performance to senior management.
6. Drive business growth by identifying and pursuing new sales opportunities and expanding the customer base.
7. Generate and nurture leads through targeted marketing campaigns and convert them into sales.

Customer Relationship Management

1. Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction and loyalty.

Market Research and Analysis

1. Conduct market research to identify trends, customer needs, and competitive landscape to inform both sales and marketing strategies.

Reporting and Documentation

1. Maintain accurate records and prepare regular sales reports to track progress and identify areas for improvement.

QUALIFICATIONS

1. Suitable Degree with a specialization in Sales, Marketing, Business Management or a related field.
2. Automotive Industry experience at a Similar level of Management.

TECHNICAL EXPERIENCE

1. Proficiency in Customer Relationship Management / Call Centre platforms to manage customer interactions, track sales activities, and analyse data.
2. Ability to analyse sales data, market trends, and customer feedback using tools like Excel, Google Analytics, or specialized software to make informed decisions.
3. Knowledge of digital marketing techniques, including SEO, PPC, email marketing, and social media marketing, to drive online sales and brand awareness.
4. Experience with market research tools and techniques to gather and analyse market data, identify trends, and understand customer needs.
5. Understanding of Content Management Systems platforms like WordPress or Shopify to manage and update website content and e-commerce platforms.
6. Proficiency in project management tools like Trello, Asana, or Microsoft Project to plan, execute, and monitor marketing campaigns and sales projects.
7. Skills in using presentation tools like PowerPoint or Keynote to create compelling sales pitches and marketing presentations.

BEHAVIOURAL SKILLS

1. The ability to inspire, motivate, and guide the sales team towards achieving their goals while fostering a positive and productive work environment.
2. Strong verbal and written communication skills, crucial for conveying ideas, strategies, and feedback clearly and persuasively.
3. Fluency in English & Afrikaans.
4. Customer Focus: A deep understanding of customer needs and the ability to build and maintain strong relationships with clients, being empathetic and responsive to customer concerns without compromising business interests.
5. Analytical Thinking: The ability to analyse market trends, sales data, and customer feedback to make informed decisions and develop effective strategies.
6. Adaptability: Being flexible and open to change, especially in a dynamic market environment, with the ability to quickly adjust strategies and approaches as business needs change.
7. Problem-Solving: Strong problem-solving skills to address challenges and obstacles that may arise in the sales and marketing processes, being proactive in identifying potential issues and finding effective solutions.
8. The ability to negotiate effectively with clients, suppliers, and partners to achieve favourable outcomes for the company.
9. Strategic Thinking: The capacity to think long-term and develop strategies that align with the company's goals, anticipating market trends, identifying opportunities for growth, and making informed decisions to drive the business forward.

Seniority level

Director

Employment type

Full-time

Job function

Sales and Business Development

Industries

Motor Vehicle Manufacturing and Wholesale