Head of Programme Management - Travel Industry

The role is an Executive Management position, reporting to the Chief Executive Officer. Head of Programme Management is a pivotal role within an organisation, responsible for nurturing client relationships, driving growth, profitability, company strategies and ensuring exceptional service delivery from not just the Programme Management team, but as a collective business. The overall well-being including profitability is the number one priority for the Head of Programme Management.

QUALIFICATIONS & EXPERIENCE

Required:

1. Relevant Travel qualifications or degree (advantageous)
2. 3-5 years’ experience in the travel industry
3. Minimum 5 years’ experience in a Customer Relationship Management/ Programme Management leadership role
4. Management Development Program or Equivalent Post graduate qualification (advantageous)
5. Exposure to Project Management

KNOWLEDGE & SKILLS

Knowledge Required:

1. Strong business knowledge
2. Knowledge of Travel Industry
3. Knowledge of Travel Products and Services
4. Knowledge of Operational Reporting
5. Knowledge of Operational Processes and Procedures in travel management
6. Knowledge of Business Analysis
7. Client Pricing and Budgeting

Please apply with updated CV