Head of Human Resources

Job Description

Our client is seeking an experienced and driven Head of Human Resources to take their HR Division to the next level, lead our client's human resources initiatives, and contribute to the success of their organisation. This role offers the opportunity to continue to drive positive changes in employee relations, performance management, and more.

Responsibilities:

1. Management of the HR team, currently consisting of HR Officer, Payroll Administrator, and HR Administrator.
2. Take a critical look at our client's company culture and work with senior management to suggest and implement changes to consistently improve how their employees feel about working at the company.
3. Create positive employee relations by addressing employee inquiries, concerns, and conflicts.
4. Provide guidance and support to employees on HR policies, procedures, and employment-related matters.
5. Conduct investigations and take appropriate actions to resolve employee issues.
6. Assist in the development and implementation of HR policies, procedures, and programs.
7. Review current policies and procedures to identify areas for further development.
8. Support the performance management process by coordinating performance appraisals, goal-setting, and feedback sessions.
9. Assist in the development and implementation of performance improvement plans and employee development programs.
10. Communicate to the Executive team what opportunities we have to maximize SEETA benefits.
11. Develop a strategy/policy and work with HR Officer to implement it.
12. Stay up to date on current Labour Law and ensure that our client remains compliant with all applicable laws.
13. Identify gaps and close them.
14. Manage employee compensation and benefits programs, including salary reviews, incentives, and employee benefits enrollment.
15. Manage the Payroll Administrator to ensure accurate payroll processing.
16. Prepare HR reports and analytics on key HR metrics, such as employee turnover, recruitment, training, and performance.
17. Provide insights and recommendations based on data analysis to support informed decision-making.
18. Ensure that any disputes between employees and the employer are dealt with swiftly and represent the company at CCMA hearings.
19. Ensure that all Expat staff have the correct visas and assist them in obtaining the proper documentation to apply for the correct visa.
20. Develop a system to monitor the status of each expat employee to ensure timely applications for new visas.
21. Ensure our client is compliant with the EE Act and develop a strategy to present to the executive to become BBEEE compliant.
22. Review and develop HR intranet areas, including internal advertising for open positions and Newsfeed protocol.

Skills:

• Strong interpersonal and communication skills, with the ability to build rapport at all levels of the organization.
• Excellent problem-solving and decision-making abilities.
• Exceptional organizational skills and attention to detail.
• Empathetic and caring nature with excellent people skills.
• Conflict Management.

Qualifications:

• Bachelor's or master's degree in human resources management, organizational behaviour or development, organizational psychology, or a similar field.
• Proven experience as an HR Manager or similar role, with a track record of successful HR management (5-8 years).
• In-depth knowledge of South African labour laws, regulations, and HR best practices.
• Good knowledge of labour legislation (particularly employment contracts, employee leaves, and insurance).