Head of Finance (Pipeline)

The purpose of this role is to support the Contract Director and the Executive Leadership team to run the business to meet short- and long-term business objectives – financial and non-financial. This is underpinned by excellent financial reporting driving insight & action, providing financial analysis to support any key operational & commercial decisions and by having a respected & engaged finance team working closely with the business.

Job Description

This is underpinned by excellent financial reporting driving insight & action, providing financial analysis to support any key operational & commercial decisions and by having a respected & engaged finance team working closely with the business.

Key Responsibilities

• Stakeholder management of key individuals within the business and client
• Ownership and preparation of quarterly business financial forecast, including the provision of high-quality analysis & insight around any deviation from plan and the action plan to deliver the forecast/BP
• Providing analysis and delivering insight to ensure key operational, commercial and financial targets are delivered for the area of business responsibility
• Provide key finance support in bids
• Ensure robust financial controls are in place and followed which are aligned to group policy and all appropriate standards (including IFRS 15, IFRS 16).
• Responsible for reporting on Legal Entities
• Excellent leadership of finance team including their performance and development
• Provide value added analysis on issues impacting the business and manage forecasts for the Business Units.
• Maintain strong financial governance over key projects and report into Division as appropriate.
• Take ownership and accountability for the integrity and accuracy of P&L, balance sheet and working capital requirements
• Ownership of lifetime review

Professional Know-How

• Minimum of 10-15 years of progressive finance experience, with at least 6 years in a senior financial leadership role, preferably within the BPO Sector.
• Confident to work with and challenge senior business executives credibly, speak truth to power and shape the future direction
• Excellent communication skills – both verbal and written - with ability to prepare highly professional presentations to senior management
• Able to work in a matrix and to influence decision making without direct control of resources
• Excellent analytical skills and ability to synthesise complex data and information
• Able to translate financial risks to non-finance professionals
• Expert demonstrator and champion of Leadership Standards and Values
• Experience of client-side discussions related to contractual shaping
• Strongly aligned to operational colleagues

Management/Supervisory Responsibility:

This position has supervisory responsibility. (Heading the SA Finance Team)

About us

Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience.

We’re here to help get you to your future — whether it’s to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, there’s no better place to be.

Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all.

Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa.

What’s in it for you?

• Competitive Basic salary
• Medical Aid
• Provident fund, Group life, funeral and disability benefit
• Annual Performance Incentive: We offer an annual performance incentive based on target %, rewarding our employees for their hard work and dedication.
• Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration.
• Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes.
• Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate.
• International Exposure: We provide opportunities for international exposure, broadening our employees’ horizons and experiences.
• Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential.

What we hope you’ll do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience.

What will happen next?

• Your application will be reviewed.
• If your application is successful, you will be invited to an interview with a member of the recruitment team.

IMPORTANT

The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role.

Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business’ EE targets and goals.

Attach your most recent CV indicative of the criteria as advertised.

Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors.

Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.