Head Of Digital Transformation | Sandton

Job Purpose : Responsible for developing and implementing the company's digital transformation strategy to drive growth through the transformation of traditional operations using digital processes.

The aim is to generate new business opportunities, revenue streams and enhance customer services and experience from the adoption of digital technologies.

Responsibilities :

1. Digital Vision and Strategy : Define and set the digital strategy, working with both internal and external stakeholders to build and communicate the strategic importance of digital while aligning with broader organizational strategy.
2. Digital Transformation Execution : Define a digital road map to transform the business, identifying the domains and activities that benefit from rapid digitization.
3. Design the right operating model for digital and determine the best-fit suppliers to support execution.
4. Digital Culture Creation : Lead and advocate for digital transformation, emphasizing the importance of culture in driving digital strategy and execution.
5. Lead the development of maturity assessments, road maps, and strategy documents as part of the overall future state vision.
6. Digital Channels and Technology Management : Design and develop multichannel distribution platforms across multiple brands.
7. Responsible for marketing and adoption of new features, products, services.
8. Leadership and Direction : Communicate the function's strategy and its relationship to the organization's mission, vision and values; clarify the actions needed to implement it within the area of responsibility; motivate people to commit to these to achieve the organization's business goals.
9. Provide direction and guidance to UX / UI teams, product and channel owners regarding best practice standards and internal digital standards.
10. Digital Marketing Impact Assessment : Understand and drive the commercialization of digital capability (setting / tracking sales targets, measuring conversion, traffic, digital and interactive marketing spend ROI).
11. Digital Talent Development : Define the value proposition for digital talent, engineering the digital component of the employee experience and working with the learning and development to embed digital skills and competences in the organization's employee development strategy.
12. Performance Management : Manage and report on business performance; hold direct reports accountable for the achievement of business plans, and take corrective action where necessary to ensure the achievement of business objectives, balancing the need to deliver short term business objectives with the longer-term delivery of stakeholder value.
13. Organizational Capability Building : Identify the capabilities needed to meet the current and emerging business needs of a significant function.
14. Evaluate current capabilities, identify gaps, and prioritize development activities.
15. Embed personal development and the fulfillment of personal potential in the culture of the organization.
16. Build capabilities elsewhere in the organization through mentoring and other informal methods.

Board Relationship : Develop relationships with executive members, identifying priorities, issues, strategic challenges and preparing them for discussion.

Stakeholder Engagement : Collaborate with executive management on developing a streamlined approach for organizational growth and overall business strategy.

Budgeting and Costing : Take responsibility for setting and managing area budgets so they align with organizational strategy.

Behavioral Competencies :

1. Strategic Mindset : Sees ahead to future possibilities and translates them into breakthrough strategies.
2. Manages Ambiguity : Operates effectively, even when things are not certain or the way forward is not clear.
3. Cultivates Innovation : Creates new and better ways for the organization to be successful.
4. Manages Complexity : Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
5. Customer Focus : Builds strong customer relationships and delivers customer-centric solutions.
6. Drives Results : Consistently achieves results, even under tough circumstances.
7. Being Resilient : Rebounds from setbacks and adversity when facing difficult situations.
8. Collaborates : Builds partnerships and works collaboratively with others to meet shared objectives.
9. Communicates Effectively : Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
10. Balances Stakeholders : Anticipates and balances the needs of multiple stakeholders.
11. Business Insight : Applies knowledge of business and the marketplace to advance the organization's goals.
12. Interpersonal Savvy : Relates openly and comfortably with diverse groups of people.
13. Manages Conflict : Handles conflict situations effectively, with a minimum of noise.
14. Situational Adaptability : Adapts approach and demeanor in real time to match the shifting demands of different situations.
15. Persuades : Uses compelling arguments to gain the support and commitment of others.
16. Directs Work : Provides direction, delegating, and removing obstacles to get work done.
17. Nimble Learning : Learns through experimentation when tackling new problems, using both successes and failures as learning fodder.

Skills :

1. Verbal Communication : Acts with expertise as the organization's authority on using clear and effective verbal communications skills to express ideas, request actions and formulate plans or policies.
2. Strategic Planning : Applies comprehensive knowledge and / or skills to independently engage in strategic planning.
3. Managing Change : Acts as the organizational authority and established expert on maintaining high performance while applying a change mindset to the planning, execution and monitoring of business activities during times of change.
4. Commercial Acumen : Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.
5. Policy Development & Implementation : Uses expertise to act as organizational authority on developing and implementing policies.
6. Presentation Skills : Uses comprehensive knowledge and skills to communicate with other people independently while providing guidance and training to others on speaking in a clear, concise and compelling manner.
7. Project Management : Uses comprehensive knowledge and skills to work independently while guiding and training others on managing projects and / or programs within desired cost, time and quality parameters.
8. AGILE PROJECT METHODOLOGY Negotiation : Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organization by obtaining consensus between two or more internal or external parties who may have different interests.

Education : Postgraduate degree in Computer Science or Information Technology (Essential)

Experience : Minimum 6 years business experience including experience in building digital platforms to enable the business strategy; programme and project management especially whilst deploying Agile working styles (Essential).

Minimum 3 years experience at a senior management level in digital transformation (Essential)