Head: Central Administration

Senwes is looking for a Head: Central Administration to manage the Central Administration division, covering Creditors, Payroll, Fleet, Procurement, and Carwash. Duties include benchmarking, redesigning business models, improving efficiencies, cost savings, profit enhancements, and control environment. Enhance customer service levels through technology and innovation, taking responsibility, and implementing decisions.

Analyse current business models (includes evaluation, benchmarking and implementation).

• Analyse current division strategy, business model and component(s). Design and realign division strategy and accompanying business model and component levels to comply with Best Practice standards and procedures.
• Analyse, propose and implement best practice business model.
• Determine which structures within the division can be re-designed to reduce cost and/or enhance profit.
• Influence structural optimisation for the Senwes Group.
• Setup and implement a Central Admin long term Strategy with focus on automation and improved customer services.

• Develop and design continuous auditing reports and exception reports in low control environments.
• Conduct trend analysis on exceptions.
• Implement measures that allow benchmarking of controls, procedures and systems.
• Identify inefficiencies.
• Conduct continuous evaluation of control environment.
• Oversee transaction testing.
• Conduct continuous evaluation of processes and controls.
• Initiate and implement best practice control environment for all the Central Admin departments including, Creditors, Payroll, Fleet, Procurement, Municipal accounts and Carwash.

• Structure and systems optimisations.
• Evaluation of large cost components.
• Change management.
• Conducting post-implementation investigations regarding initiatives implemented.
• Institute market-driven services that keep Creditors, Procurement and Fleet departments competitive by making periodic assessments of the cost competitiveness and service delivery.
• Initiate through the innovative use of skills, knowledge, technology, a dynamic team approach automated business services to achieve cost savings and effectiveness.

• Present research, best practice and conceptual models to Executive management.
• Manage improving Customer Services process by improving the level of service and efficiency of work by using and applying future technology and innovations working as a team, finding solutions together for all challenges.
• Accepting responsibility turning decisions into action.
• Setting up an implementation plan upon approval and implementation as a team while managing the ‘Change Management Process’.
• Leading the implementation team to successfully implement new strategy, models and business processes.

• Identify development opportunities of direct reports.
• Develop direct reports according to individual development plans.
• Demonstrate balanced leadership.
• Achieve strategic goals for all employees through innovative use of skill, knowledge, technology and a dynamic team approach and effective communication.
• Manage performance of employees.
• Develop and manage succession plan/personal development plan of employees.

• Responsible for full management of 5 department functions inside the Senwes Corporate structure Group.
• Analyse, propose and implement best practice in complete Payroll, Fleet, Creditors, Municipal accounts and Procurement processes.
• Liaise with Group Finance regarding the management of tax compliance on payroll and Creditors Matter related matters.
• Lead Central Administration to provide effective, quality customer service by maintaining personal integrity and accountability.